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Purchase Feishu AI-enhanced Meeting Notes Advanced

Purchase Feishu AI-enhanced Meeting Notes Advanced

4 min read
I. Intro
The AI-enhanced meeting notes feature in Feishu uses AI to automatically generate meeting summaries, making it easier for participants to review key conclusions and to-do items. Feishu Minutes is a tool for converting audio and video into text and can be used for various scenarios such as meetings, training, interviews, and classrooms. Feishu introduced the AI-enhanced Meeting Notes Advanced benefit, which includes 50 AI Notes per month, 3,000 minutes of Minutes transcription per month, and more.
If you are a personal account user or an organization member on Feishu, you can purchase the AI-enhanced Meeting Notes Advanced benefit without upgrading to a paid plan or waiting for an administrator to purchase and allocate quotas. In addition, organization members can purchase this benefit for their team members, improving team collaboration efficiency.
Note: The specific benefits are subject to the details introduced on the order page.
II. Steps
  1. To access the purchase page, you can use one of the following methods:
  • Click this link to directly open the purchase page.
  • When you get a pop-up prompt to upgrade to Feishu AI-enhanced Meeting Notes Advanced during the meeting, click Upgrade Now in the pop-up.
  • After the meeting, if you receive the AI Notes sample document from the Video Meeting Assistant after the meeting, click Purchase Now at the bottom of the document.
  • When using the minutes transcription feature in Feishu Minutes, if the page indicates that the quota has been used up, follow the on-screen instructions and click Purchase Now.
Note: Personal account users can also find and click Meetings in the navigation bar of the Feishu desktop app. Then click Minutes and click Upgrade Plan.
  1. On the Purchase for Myself tab of the purchase page, select the duration to be purchased. If it is for the team, click Purchase for Team and select the quantity and duration. Annual purchase or monthly subscription is supported.
  • When purchasing annually, the service is valid for 1 year. After expiration, you need to renew manually to continue using the service.
  • When purchasing a monthly subscription, the service is valid for 1 month. Automatic renewal and payment deduction will be made one day before expiration. After successful renewal, the validity period will be extended by 1 month. You can purchase services for up to 13 people at a time. You can cancel the monthly subscription one day before expiration. Once canceled, there will be no more automatic deductions.
  • Note: There can be at most 1 active order for the monthly subscription service for yourself, and there can be at most 10 active orders for the monthly subscription service for the team. After exceeding the limit, you cannot continue to purchase the Feishu AI-enhanced Meeting Notes Advanced service using the monthly subscription method.
  1. Confirm that the order information is correct, select I have read and agreed to sign Feishu Services Subscription Agreement, and click Place Order.
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  1. Select a payment method, and click Pay to complete the payment according to the page guidance.
  • Note: If you choose to purchase "Monthly subscription", only Alipay is supported.
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  1. After successful payment, you will receive a successful purchase notification from the Premium Center bot.
  • When purchasing for a team, you need to allocate seats and specify which members can use the newly purchased quota. Click Go Assign in the notification card to go to the Premium Center and allocate seats.
  • When purchasing for yourself, there is no need to allocate seats. You can either end the current process or click View Order in the notification card to go to the Premium Center to view the transaction details.
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  1. You can perform the following actions in the Premium Center:
  • On the My Product page, you can view the purchased products and their allocations. If you have purchased a product for your team, click Assign on the right side, and then select relevant members in the pop-up window and click Assign.
  • Note: After successful allocation, the assignee will receive a notification from the Premium Center bot. The assignee can click Buy Again in the notification card to purchase additional AI-enhanced minutes as needed.
  • Click Redeem Product in the upper-right corner of the My Product page to redeem relevant products with the redemption code. After successful redemption, the Premium Center bot will send a notification confirming the successful redemption. Click Buy Again in the notification card to purchase additional AI notes as needed.
  • On the My Order page, you can view detailed information about your past orders.
  • On the Invoice page, you can request, view, or download invoices. For more information, see Request invoices.
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III. FAQs
If my organization and I purchase AI Notes at the same time, which quota will be used first?
The organization quota will be used first.
If I purchase AI Notes multiple times or am assigned multiple AI Notes seats, how are the benefits calculated?
When you purchase AI Notes multiple times or receive multiple seat allocations, the benefit amounts can be combined. However, the validity period will not be extended. For example, if you purchase the Feishu AI-enhanced Meeting Notes Advanced for a duration of one month on two separate occasions, each validity period will last from the date of purchase for one month, rather than extending to two months from the date of the first purchase. When both benefits take effect simultaneously, your total benefit amount will be the sum of the amounts from the two purchases.
How do I reallocate seats for AI Notes?
Seats cannot be adjusted after allocation and re-allocation of seats is not supported. After the assignee leaves the organization, the seat will be automatically released and can be re-allocated after release.
After placing an order for Feishu AI-enhanced Meeting Notes Advanced, how can I unsubscribe?
Unsubscription is not supported after placing an order.
How do I cancel the monthly subscription service of Feishu AI-enhanced Meeting Notes Advanced?
Search for the Premium Center bot. In the historical notifications, click View Order or View Subscription to open the Premium Center. On the My Product page, find the monthly subscription service you want to cancel. On the right, click the ... icon > Cancel auto-renewal, and follow the on-screen instructions to complete the cancellation.
If a member leaves the organization after purchasing or being allocated the benefits of the AI-enhanced Meeting Notes Advanced, how should the purchased or allocated seats be handled?
  • If the member purchased the benefits for themselves, the seat will be automatically released after the purchaser leaves the organization.
  • If the benefits were purchased for the team, the allocated seats can still be used after the purchaser leaves the organization and will automatically expire after the expiration date.
  • Note: If a member who has been allocated a seat leaves the organization, the seat will be automatically released. The purchaser can reallocate the seat to other members as needed.
Written by: Feishu Help Center
Updated on 2025/04/18
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