I. Intro

You can pin chats to the top of the messenger to make them easier to find. 

II. Steps

Pin to top

Desktop

There are two ways to pin a chat to the top:

Method 1: Right-click the chat you want to pin and click Pin to Top.

Method 2: Click the ··· icon in the upper-right corner of the chat. Click Settings and then select Pin to Top.

Mobile

There are two ways to pin a chat to the top:

Method 1: Swipe the chat to the left, then tap Pin to Top.

Method 2: Tap the gear icon in the upper-right corner of the chat. Tap Settings and turn on Pin to Top.

Unpin from top

Desktop

There are three ways to unpin a chat from the top:

Method 1: Right-click the profile photo of the chat at the top and select Unpin.

Method 2: Right-click the chat in the feed, then click Unpin from Top.

Method 3: Click the ··· icon in the upper-right corner of the chat. Click Settings and then deselect Pin to Top.

Mobile

There are two ways to remove a chat from the top:

Method 1: Swipe the chat to the left, then tap Unpin from Top.

Method 2: Tap the gear icon in the upper-right corner of the chat. Tap Settings and then turn off Pin to Top.

III. FAQs