I. Intro

When communicating with other people on Feishu, there may be some urgent situations where you need someone to read your messages as soon as they can, which is why we created Buzz. Buzz can be delivered in 3 different ways - in-app alerts, SMS, or phone calls alerts. It allows you to send an urgent notification to someone.

II. Steps

Buzz can be used in the chat interface for messages that haven't been read.

Desktop

Private chats: after you send the message, hover your mouse over the message that you want to make urgent. Click the ... icon and select Buzz.

Group chats: after you send the message, select the person whom you want to Buzz. Choose the way you would like to deliver the Buzz on the button left corner. Then click Send Buzz.

Mobile

Private chats: after you send the message, press and hold the message. Click the Buzz icon on the top left corner.

Group chats: after you send the message, select the person whom you want to Buzz in a group chat. Choose the way you would like to deliver the message, then confirm. Click Send on the top right corner.

What Buzz looks like

1. In-App alert

Desktop

A notification will pop up on the right side of your in-app interface. Click View to go to the message. When you click on the buzzed message, the message will be marked Read.

Mobile app

If you are buzzed, there will be an urgent sign on the right side. Click on the Buzz logo on the right, and the notification will show up.

2. Text message

The person who was buzzed will receive a text message and an in-app notification as well.

3. Phone call alert

The person who was buzzed will receive a phone call alert and an in-app notification as well.

If you want to know more about Messenger, click here.