Aside from satisfying users' basic communications needs, Feishu also provides a variety of creative and practical functions. Flexibly manage group chats, quickly share Docs, and categorize chats to instantly access the information you need for effective and efficient team communications.

Note: Click on hyperlinks below to learn more about each feature.

Key features

1. Send an emoji reaction - Send friendly reactions

2. Send rich text messages - Communicate more efficiently by text

3. Use the buzz feature - Send urgent information

4. Pin an important message - Make sure everyone sees important messages

5. Translate messages into multiple languages - Enjoy international communication free of language barriers

6. Send files and folders in a chat - Share resources for smooth collaboration

7. Do not disturb - Reduce distractions for better concentration

I. Create and manage group chats

🌟 Highlights: Link chat groups to the organizational structure and allow new members to view previous messages.

Automatically join all-staff and department groups

On the admin console, team administrators can create all-staff groups and department groups. All new members are automatically added to all-staff groups and their corresponding department groups. Members who leave a team or department are automatically removed from the corresponding groups.

Create a group

All team members can create group chats with up to 5,000 members. You can create a group chat from the private chat interface and sync messages from a private chat to the new group. Then, new group chat members will be able to see all relevant content.

Create an external group

External groups are group chats that contain external contacts. The External label is displayed to the right of the group name. You can create external groups when you need to work with people from outside your team, such as outsourced personnel.

View chat history

When you join a new group, you can see the complete chat history to get up to speed right away.

Edit announcements

In addition to editing the text of Feishu announcements, you can also insert Docs to allow all group members to edit them. Any updates made are reflected in the Docs in real time. The group owner can choose whether all members can edit the announcement, or only the group owner can.

II. Send and receive messages and files

🌟 Highlights: Easy to use and hassle-free

Reply to a specific message

Group chats are often disorganized, making it easy to miss relevant messages. With Feishu, you can reply to specific messages. In addition, all related replies are grouped together in a chain. Simply click a message to view all related information.

Quick emoji reactions

When you need to send a simple reaction to a message, use the quick emoji reaction function to save time. In a chat, all emoji reactions are displayed together on the original message. Only the message sender is notified of these reactions so other members aren't disturbed.

View read status

After you send a message, you can check the icon next to the message bubble to see if it has been read. If you send a message in a group chat, you can see whether a specific member has read the message.

Recall a message

You can recall a message you have already sent within 24 hours. When a message is recalled, a prompt that says This message was recalled is displayed in its place. The group owner can recall messages sent by any group member.

Combine and forward multiple messages

If you need to share content from a group chat with someone who's not in the group, you can select multiple messages and forward them all together.

Voice messages (forward, convert it to text, and control playback speed)

You can send voice messages or speech-to-text messages when using a mobile device. When listening to a voice message, drag the progress bar to skip to a certain part. You can also forward voice messages to other members.

Buzz (app alert + message + phone call)

Use the buzz function when you need to send an urgent and time-sensitive message. Feishu provides 3 buzz methods. In addition to buzz alert within Feishu, you can also use the buzz function to quickly send urgent information by text message or phone call.

Translate messages into multiple languages

When you receive a message in another language, you can use the quick translation function to translate the content into a language you know. Currently, Feishu provides translation for Chinese, English, Japanese, and Thai.

Rich text messages

In contrast to regular text messages, rich text messages allow you to add a title, insert images, and edit sections. This allows you to convey a great deal of information in a single message.

Edit images

In Messenger on the desktop app, you can edit images when viewing received images or uploading and sending local images. Add labels, text, and mosaic effects.

Send Docs

You can send local files and Feishu Docs in a chat. When you send a Docs, the document preview is displayed in the chat. Click the preview to set document permissions, such as granting edit permission to all chat members.

III. Chat priority settings

🌟 Highlights: Set chat priorities to reduce distractions and enhance concentration

Pin to top

You can pin important chats at the top of your Messenger feed to more easily view and respond to messages in these chats.

Mark for later

When you have no time to read messages in an important chat, you can mark it for later. Chats marked for later are grouped together so you can follow up when you have time.

Mark a chat as complete

When you want to tidy up your chat interface, you can mark chats that have ended as Complete. These chats are removed from your message list. Your chat records will be retained so you can review them at any time.

Chat Box

When you don't need to constantly follow a chat, you can move it to the Chat Box. Groups in the Chat Box are muted, so you'll only be notified if someone @mentions or buzzes you. You can view the content of chats in the Chat Box at any time.

New message notifications

You can choose whether to receive notifications when someone @mentions you or @mentions all. Set different settings for chats in the feed filter to reduce unnecessary distractions.

Disable message notifications

You can disable message notifications for individual chats. When notifications are disabled the new message number for the chat will turn gray and you won't be notified of any new messages.

Do not disturb

When you need to focus, you can turn on Do Not Disturb to stop receiving message notifications for the duration you set. In Do Not Disturb mode, you'll only receive buzzes and video and voice calls.

Inbox classification

Your inbox contains all the messages you receive. You can classify these messages into groups, such as chat messages, Docs messages, and messages from external contacts.

IV. Save important information

🌟 Highlights: Extract and group key information for convenient search and review

Pin important messages

You can pin important messages to the top of a chat so they aren't buried under other messages. All members can pin messages, which are grouped together for easy viewing by all members of the group.

Save messages to favorites

You can favorite valuable information for easy review. You can also merge multiple messages and favorite them together.

Search by category

On the chat interface, you can quickly search for contacts, groups, messages, Docs, events, and other information. Use the filter to refine the scope of your search.

These are only some of the many features Feishu provides to make your communications more efficient.

V. Topic groups

🌟 Highlights: Separate groups for more focused discussions and greater efficiency

Use topic groups

Topic groups are group chats dedicated to specific topics. They allow you to sort information by topic. These groups can contain up to 5,000 members and be used in a variety of scenarios, such as providing feedback, sharing knowledge and information, exchanging ideas on common interests and hobbies, and internally promoting corporate culture. Build a diverse, open space for exchanges, and unlock more creativity and innovation from team members.

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