I. Intro

Bots are a type of automated program that can push information to users and engage in simple interactions. You can add bots to group chats, share messages with group members in real time, and collaborate efficiently. For example, you can use Reminder bots to send reminders to team members.

Note: You can add up to 15 bots to a single group.

II. Steps

1.Add bot to a group

Enter the group chat and click the Settings icon. Go to the Bots tab and click Add Bot. Select the bot you'd like to add to the group chat. After the bot is added in the group, group members can use it in this group.

On Feishu Mobile, go to the group where you want to add a bot, tap the settings icon on the upper-right corner of the group chat page. Select BOTs > Add, navigate to the bot you want to add and tap Add.

There are two types of Feishu bots: app bot and custom bot.

App Bot

If you are a developer and want to develop a bot, you can refer to the developer documentation Quickly develop a bot.

For Feishu-offered apps, third-party apps, and custom apps with bot capabilities, you can add the bot of a specified app to a group. Some bots must be configured after being added to the group chat (eg. Asana Connector). For others, you simply need to @the bot to input commands. (eg. Reminder). For usages of bots of different apps, you can refer to the help doc of the apps.

Custom bot

You need to have experience with coding or app development before configuring a custom bot. Developers can refer to Custom bot guide to build a custom bot.

Custom bot is a special kind of group bot. With associated configuration and development, custom bots can receive information from external systems and send it to chat groups via webhook.

Note: Custom Bot is not available on Feishu Mobile.

2.View and edit bots

To view the profile information of a bot in your group, select Settings > Bot and click the bot to view its name, description, developer and other attributes. You can also remove the bot from the current group.

Note: For custom bots, you can also edit its name, description and security settings. Only custom bots added by internal members are editable. You cannot edit the custom bots added by external members outside your organization.

3.Remove a bot

Go to Settings > BOTs, hover your mouse to the bot, and click the Remove icon on the right.

III. FAQs

After adding a chat bot into a group, how do I use it?

The assistance that a chat bot can provide you depends on how its developer designed it. If you don't know how to use a chat bot, you can get help in two ways:

•You can @mention the bot in a chat. The bot might respond to you with information about how to use it.

•If it doesn't work, you can click the bot's profile photo to open up the bot card. There, you can find the developer's contact information and contact the developer for assistance.