I. Intro

When a developer releases a new app, they set the initial availability scope, but administrators can review and manage the availability scope afterwards. According to availability scope, only members within the scope can view and use the app.

•Custom app: an app developed by company staff or authorized developers, for internal use.

•Who can review and manage apps: Only primary administrators and Workplace administrators can review and manage custom apps. About how to add Workplace administrators, you can refer Who is in charge of app review?.

II. Steps

1. Company developers submit custom apps for release.

•In the Availability Status section, developers can set the expected availability scope. Click Sumbit for release and wait for the administrator to review.

Note:

•When setting Availability Settings, the organizational structure remains confidential. Users can only view their department's contact list.

•When setting Availability Settings for departments that are not viewable, an exact search can be input to locate the appropriate department.

Administrators can go to Security > User Permissions > Visible Scope of Organization and change the settings.

2. Administrators review custom apps

As soon as developers submit custom app for release, administrators will receive notifications in Feishu and can go to the Admin page > Workplace > App review to review the app.

2.1 Approve

Administrators can click Approve to approve the app.

2.2 Modify availability settings

Administrators can modify the Availability Settings if necessary by selecting the Configure button.

Note: Modify availability before adding reviewers.

2.3 Add reviewer

Administrators can add other reviewers to the approval process if necessary. Once other reviewers approve, the new version will pass and the administrator will no longer be able to add additional reviewers.

2.4 Reject

Click Reject if the app fails to meet the requirements and fill in reasons for rejection.

2.5 Contact developers

If administrators have any questions for developers, they can click the developer to start a Feishu chat.

II. FAQ

Can custom apps be exempted from review？

1. Configure automatic approval for specific apps

If the administrator finds the app to be trustworthy, they can go to Feishu Admin > Workplace > App Management, activate the Automatic Approval option on the App Details page. All subsequent versions of the app will be exempted from the review process.

2. Configure the custom app automatic approval rules

Feishu supports company administrators taking an overall view of configuring automatic approval rules. To configure the custom app automatic approval rules, go to Workplace > Workplace Settings > Review Rules > Automatic approval criteria for custom apps.

•When the Enable Automatic Approval switch is disabled, all custom apps have to be approved manually before publishing a new version. (You can still enable automatic approval for individual apps.)

•When the Enable Automatic Approval switch is enabled, custom apps will be exempted from the manual review process, unless they hit the conditions you specify in this section.