I. Intro

Feishu Search allows you to quickly find contacts, messages, groups, documents, apps, events, or other information. You can make a global search in quick search, or search for historical messages, events, emails, and more in specific modules such as Messages, Docs, or Email.

II. Steps

💻 Search on Feishu desktop

1.Quick search

•On Feishu desktop, click the search bar at the top, or use the shortcut Command or Control + K. This is a default shortcut, and can be modified in settings.

•Enter a keyword to search, such as message, contact, group, document, or app name.

•Search results will be displayed in the Top Results category. To narrow down your search, click the corresponding category such as messages, documents, or events. On a message card, you can view the last three messages, or to view all messages, just click View All at the bottom.

•Enter the mobile phone number or staff ID to search for contacts. To activate this function you need to complete relevant settings in Admin. To learn more, visit Set fields and filters for internal member searches.

2.Search by category

Searching by category enables you to find specific type of content more precisely. When you make a search in the Messages category, you can see the context of each message in the chat to determine whether the message is what you need.

•Click the search bar and select the content type under the input box, such as Messages.

•Enter a keyword and the search results containing that keyword will be displayed.

•Click a message in the search result list, and a preview of the message context will be displayed.

•You can click Open the chat in the preview pane to go to the chat.

•To quickly switch the search category, use the shortcut Option + Command + Left/Right on a Mac or Alt + Left/Right on Windows.

You can customize settings and order the categories in the search bar:

•Click More > Settings to go to the search category settings page. There, you can drag and drop categories in My Categories to reorder them, or select new categories from More Categories.

•A company can connect an internal app (such as the company OA app) to the search function to allow employees to easily search for information in the app from the search bar. To do this, contact customer service or talk to the Customer Success team.

3.Set filters

You can set filters for Messages, Docs, Email, Events, Groups to find exactly what you need.

•Click in the search bar and select the Docs, for example.

•Click Filters in the upper-right corner to open the filter options page.

•Set the document owner, chat, type, last time viewed and other filtering conditions.

Note: You can follow a similar procedure to set filters for Messages and Event searches.

4.In-chat searches

You can also search for a historical messages by category within a chat.

•Open a chat on Feishu desktop and click Search in the right sidebar of the chat window.

•Enter a keyword and select Messages, Docs, Files, Photos, or Links as the category.

•Hover over the search result, and click the View in Chat button to be redirected to the message in the chat.

•When searching for messages or documents, use Advanced Search to go to the corresponding category on the global search page where you can set filters to further narrow down the search.

📱 Search on Feishu mobile app

•Click the Search box at the top to search for messages, Docs, groups, apps, events, and more.

•Search for keywords and the system will return the best results for you. The top three results are displayed in the You may look for area.

•You can Search by type and choose the Messages, Docs, Wiki, Groups, Help Desk, Apps, or Events tabs to narrow down your search. Results are displayed in descending order according to how well they match your keywords. You can click See more to view more results.

•Click a search result to see your keywords located in a specific chat, document, etc.

III. Search feedback channels

•If you're unsatisfied with the order of search results, you can click Send Feedback in the lower-right corner of the search page.

•Your feedback will help us improve Feishu search products to provide customers with a better experience.