I. Intro 

When you need to collaborate with multiple members and share information efficiently, you can create a group chat and invite relevant members. Groups can be categorized based on different criteria such as regular groups (chat groups) and topic groups, meeting groups and department groups, internal groups and external groups, and so on. For more information, see Description of message group chat types.

II. Steps 

Create a group from the Messenger homepage

Find your profile photo on the Feishu app. Click the 此处是{{icon_addnew_outlined}}iconNew icon to the right of your profile photo and select New Group.

Select the group type, set a Group name (optional), and add a Group photo (optional).

Chat: Discussions happen in a standard chat format, and chat messages can be converted into topics.

Topic: Discussions are organized under a specific topic, similar to forum threads. For more information, see Use topic groups.

Note: You can set a group name and group photo after the group is created if needed. For more information, see Edit group information.

Add group members in one of the following ways:

Search for the names of contacts, departments, or groups and select the relevant members. In this way, you can create an internal or external group. If the group members include one or more external contacts, the group will become an external group.

Click Organization Contacts to select all members of a department based on the organizational structure. To view and select specific members, click Expand on the right side of the department name to display the full list of department members. The group created in this way is an internal group.

Click External Contacts and select the relevant external contacts. The group created in this way is an external group.

Click Groups I Manage, then select a group from the list to add all its members to the new group that you are creating. The group created in this way is an internal group.

     Note:

Adding all members of a department based on the instructions above creates a regular non-department group. Only department supervisors and organization administrators can create department groups. For more information, see Create department groups.

On the Feishu mobile app, you can create groups face-to-face using the "Join Nearby Group" feature. Groups created in this way are external groups. For more information, see the section "Join a nearby group" below.

After setting up the group, click Create.

Create a group from a private chat 

You can create a group directly from a private chat by adding additional members. The chat history from the private chat can also be synced to the new group. This helps group members understand the context and previous discussions.

Click the New Group icon in the upper-right corner of a private chat.

Note: When performing actions on the Feishu mobile app, open the chat, tap the 此处是{{icon_more_outlined}}iconMore icon in the upper-right corner of the page, and then tap the 此处是{{icon_addnew_outlined}}iconNew icon to the right of the other person's profile photo to create a group.

Add group members in any of the following ways.

Search for the names of contacts, departments, or groups and select the relevant members. In this way, you can create an internal or external group. If the group members include one or more external contacts, the group will become an external group.

Click Organization Contacts to select all members of a department based on the organizational structure. To view and select specific members, click Expand on the right side of the department name to display the full list of department members. The group created in this way is an internal group.

Click Groups I Manage, then select a group from the list to add all its members to the new group that you are creating. The group created in this way is an internal group.

Click External Contacts and select the relevant external contacts. The group created in this way is an external group.

Note: Adding all members of a department based on the instructions above creates a regular non-department group. Only department supervisors and organization administrators can create department groups. For more information, see Create department groups.

Optionally, you can set a group name (up to 60 characters). If no name is set, the group will be named using the names of up to four group members.

Decide whether you need to sync the chat history from the private chat to the new group. By default, Select messages to sync is selected. If you do not need to sync, deselect it.

Click Create.

Join a nearby group

Notice: 
The Join Nearby Group feature is only supported on the mobile app. Groups created this way are external groups. 
To use the Join Nearby Group feature, ensure that location services are enabled on all mobile devices, and Feishu has permission to access location information.

On the Feishu mobile app, find your profile photo. Tap the 此处是{{icon_addnew_outlined}}iconNew icon to the right of your profile photo. Select New Group > Join Nearby Group.

Enter the same 4-digit number, and then tap Join Group Chat. All members who perform this action will join the same group chat.

Note: The first member to join the group automatically becomes the group owner.

III. FAQs 