I. Intro 

You can flag chats or individual messages to make them easy to find later.

II. Steps 

Add flags 

To a chat 

Method 1: Right-click a chat and select Flag. 

Method 2: In the chat, click the ··· More icon and go to Settings. Select Flag.

A flag will appear to the right of the chat to help you find it in your Chats list. If you click Flagged in Filters, you'll find all the chats you've flagged.

To a message 

Hover over a message, click the ··· More icon that appears, and select Flag.

A flag will appear to the right of the message to help you find it. If you click Flagged in Filters, you'll find all the messages you've flagged.

View all flagged messages and chats

In Filter, click Flagged. Here you'll find all chats and messages you've flagged. If you click a flagged message, you'll be taken to its original location.

To organize flagged chats and messages, click the Sort icon. Select Recent Flagged First or Recent Messages First.

Remove flags 

Unflag a chat 

Method 1: Click the flag icon to the right of a chat to remove it.

Method 2: In a flagged chat, click the flag icon to the right of the chat's profile photo to remove it. If you need, you can click the blank flag icon to flag the chat again.

Method 3: Right-click the chat and select Unflag.

Unflag a message 

Method 1: In Flagged, right-click the message and select Unflag.

Method 2: In Flagged or in a flagged chat, click the flag icon.

Method 3: In the chat, hover over the message, click the ··· More icon, and select Unflag. 

III. FAQs 