We're sorry that your problems haven't been resolved. This article describes how to contact Customer Support to get more help.

Note: If you have contacted customer support before, you can directly search Feishu Assistant or Customer Service on Feishu.

🔧 Mobile App

Click Profile Photo - Contact Support. After redirecting to a new page, click Contact Us, and you can have interaction with your Feishu Customer Support. Select your questions in the message card to find solutions more quickly.

If answers to these FAQs cannot resolve your problems, please click Chat with a customer service agent, and a customer service agent will answer your questions. You are welcomed to contact us at any time.

✉️ Desktop

Click Profile Photo - Contact Support. After redirecting to a new page, click Contact Us, and you can have interaction with your Feishu Customer Support. Choose your questions in the message card to find solutions more quickly.

If these common questions cannot solve your problems, please click Chat with a customer service agent, and a customer service agent will answer your questions. You are welcomed to contact us at any time.

📮 E-mail

Please describe your problems in an e-mail and send it to support@feishu.cn. Our customer support team will answer your questions as soon as possible.