Q: How to add users to a department?
A: You can add users to a department in the following 2 ways:
An administrator can log in to and add users manually in Contacts - User and Department. If the number of employees is small, you can click +Add User one by one. If there are a large number of employees, you can click Import/Update to add them in batches.
An employee can join a team by clicking a URL or entering a code shared in an invitation sent by an administrator. Administrators can click Invite users to join the organization to share a Team Code, Invite Link or Invite QR Code with the employee. The employee can click the link or scan the invitation code to request to join a department, then the administrator will receive the request. He or she can click Approve to allow the employee to join the department.
Q: How to configure a department administrator?
A: Log in to , click Settings - Administrator Permissions, select Administrator Tab, and click +Add Administrator.
At the page of Add Administrator, enter the administrator you wish to add, select User and Department in Permission, and then click the Pencil button behind Departments in Admin Scope to open the page of Edit Management Scope. Select Designated Department to add administrators for designated department.
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