I. Intro 

Availability: BotBuilder is only available in select countries and regions. For inquiries, please contact Support.

Bot command is a feature provided by BotBuilder for building personalized automated workflows. With bot commands, members can easily connect different features to implement automated workflows, thereby reducing repetitive work. 

Based on the creation method, bot commands can be divided into two types: 

Type 
Create on web version 
Create on widget 
Creation method 
Create on BotBuilder web version 
Create on the BotBuilder widget 
Template 
Available
Not available
Supported scenarios 
A wide range of scenarios, including scheduling reminders, automatic aggregation of group messages, and user feedback collection. 
Only supports setting reminders. You can set one-time reminders, recurring reminders, and set reminders to remind you again later. 

II. Steps

Create bot commands on the web version 

On web version of BotBuilder, users can quickly create bot commands through drag and drop. One bot command only supports one automated workflow. For example, bot commands can automatically enter group messages received in corresponding sheets. 

To implement the automated workflow, the following needs to be configured: 

Trigger (the receipt of a group message): This is the starting point. The workflow will only activate when this condition is met.

Action (automatically entering the group message into designated sheets): This is the action that is implemented when the trigger condition is met. A workflow can contain more than one action.

Path: Each path contains a trigger and an action. With paths, you can set multiple parallel actions for a single workflow. When a workflow gets to the paths, it will use the conditions that were set to make a decision, then implement the correct action based on the result of that decision. For example, when a group message contains "critical task," enter that message on the specified sheet. When a group message does not contain that keyword, enter the message on another sheet.

Once you've completed these settings, the configured actions will be performed when the specified trigger condition is met, allowing you to automate a wide variety of tasks. 

Create bot commands with templates 

In the Bot command templates section on the My Commands page, select a template based on your needs. Configure some basic settings for the template to create a bot command. 

Create bot commands from scratch 

Click Create Bot Command on the My Command page to go to the workflow creation page. Then click the + icon to set the trigger and the actions to perform. Then, save the command you created. 

You can also continue to add actions to the workflow, including setting path actions. Click the + icon to select a path. To add a path, click Add Path, then set the decision conditions and corresponding action for each path. 

Manage bot commands 

You can find all the commands you have created on the My Command page. They are sorted by creation time starting from the most recent. 

Here you can: 

Turn a command on or off.

See how many times each command has been run in the current month.

Figure out why a command could not be run.

Edit commands and show workflow implementation logs.

Copy commands. The new commands generated will be turned off by default.

Delete commands. This action will require a second confirmation.

Account authorization settings 

Click Account Authorization Settings in the upper-right corner of the My Command page to see all the third-party app accounts linked to your commands. You'll see the name of the app, your account name, the time of authorization, and the number of commands using that app. Click Deauthorize to unlink your account from a bot command. 

Note: Once you deauthorize an account, the node configurations related to that bot command will become ineffective. 

Create bot commands from the widget

Users can also create automated workflows through the BotBuilder widget. For example, you can set up a reminder flow based on a message in a group chat to remind group members or specified individuals to check the message again after 20 minutes. 

Note: The BotBuilder widget only supports the creation of reminder workflows. 

Open the BotBuilder widget 

Click the + icon in a chat or the ··· icon of a chat message to access the BotBuilder widget.

Create bot commands 

Configure the workflow settings in the widget, such as setting a reminder to fill out the weekly report at 6 PM every day. 

"Message Content" supports plain text, emoji, @ mentions, and links.

"Send to" supports the selection of members or groups.

Supports creating one-time reminders and recurring reminders, and setting reminders to remind you again later.

After saving configurations, the bot command will be synced to your My Comand page.

Note: Commands created through the widget can only be opened in the widget. Bot commands in the My Command page created with BotBuilder's widget cannot be opened in the web version. When you click these commands, you will be automatically redirected to the widget's edit page. 

View and edit bot commands 

In BotBuilder, you can view and edit bot commands by clicking View Commands in the bottom menu. 