💡 Please upgrade Feishu to V4.5 or above. The method below is available on Feishu V5.0.

I. Intro

Join a team to efficiently collaborate and communicate with other team members.

II. Steps

1.If you don't have a Feishu account yet

Scenario 1: The team administrator has shared the team link, the team QR code, or the team code with you and invited you to the team

You haven't signed up for a Feishu account, but have received the Feishu team link, team QR code, or team code shared by the administrator with you to invite you to the team, it means you haven't become a member of that team. You can take the initiative to join the team in one of the following methods.

•Receive a team link: Click the link, fill in the information, and complete the verification. You will then sign up for a Feishu account and join the team.

•Receive a team QR code: Scan the QR code with a tool that supports QR code scanning, fill in the information, and complete the verification. You will then sign up a Feishu account and join the team.

•Receive a team code: Download the Feishu app and use your mobile phone number to sign up for a personal account. After you complete the sign-up and log in, you can click your profile photo > Join or Upgrade to Team > Join New Team > Enter Team Code to join the team.

◦Feishu desktop

◦Feishu mobile

Scenario 2: You have received an SMS message that says you have been added to a team

You haven't signed up for a Feishu account, but have received an SMS message saying that the administrator has added you to the team. This indicates that the team administrator has added you to the team by searching for your mobile phone number. Your name is already in the team member list, but shown as "Not activated". You can activate your account to enter the team.

•Tap the link in the SMS message to download the Feishu app.

•Use your mobile phone number to sign up for a personal Feishu account.

•Log in to the Feishu app, and you will receive the You are now a member of a new group notification card sent by the Feishu Team bot.

•Tap the Switch now button on the card to join the team.

Note: If you haven't received the notification card, tap the team icon in the left navigation bar to switch to the team.

◦Feishu desktop

◦Feishu mobile

2.If you already have a Feishu account

Scenario 1: The team administrator has shared the team link, the team QR code, or the team code with you and invited you to the team

You already have a Feishu account, and have received the Feishu team link, team QR code, or team code shared by the administrator to invite you to the team, you can join the team in one of the following methods.

•Receive a team link:

◦Tap the link to open it in the browser, complete the verification, and you then will receive the Joined the team successfully prompt.

◦Open the Feishu app, and log in to Feishu by using the mobile phone number you've used for the verification in the previous step.

◦Find and tap the icon of the new team in the left navigation bar to switch to the team.

•Receive a team QR code: Open the Feishu mobile app, tap + > Scan to scan the QR code and confirm to join the team. Then you can join and switch to the team automatically.

•Receive a team code: Tap your profile photo > Join or Upgrade to Team > Join a Team > Enter Team Code and then you can join the team.

Scenario 2: You have received an SMS message that says you have been added to a team

You already have a Feishu account. When the administrator adds you to a team by searching for your mobile phone number, you will receive an SMS notification of joining a team. This indicates that you have successfully joined a new team.

You can tap the link in the SMS notification to open it in the browser, complete the verification, and then you will join the team. Open the Feishu app, find and tap the icon of the new team in the left navigation bar to switch to the team.

III. FAQs

What should I do if the administrator has added me to a team but I didn't receive any notifications?

The administrator notified me that I have been added to a team, but I haven't received any notifications. How can I join the team?

If the administrator has confirmed that you have been added to a new team and that your name is included in the team member list, it means you have joined the team. You can enter the team in one of the following methods:

•Feishu desktop: In the left navigation bar, click ..., find the team icon, and click the icon to switch to the team.

•Feishu mobile: Tap the profile photo, find the team icon in the left navigation bar, and tap the icon to switch to the team.

•Web version: You can't switch to the team at this time.

Note: If you don't have a Feishu account yet, please download the Feishu app first and sign up for a personal account. After you've signed up for a Feishu account and logged in to Feishu, follow the above steps to switch to the team.

Can I join multiple teams with one Feishu account?

Yes. You can join multiple teams. View the teams you've joined in the left sidebar on Feishu desktop, or click on your profile photo to view the teams on Feishu mobile.

Why can't I join a team by scanning the QR code?

Please ensure that the QR code you scanned is a Team QR Code rather than a personal QR code. You can only join a team using its unique Team QR Code.