You can join the team via Team Code, Team QR Code or Team Link and collaborate with team members in Feishu.
If you don't have a Feishu account:
Ask the team administrator to invite you in any of the following ways: Via phone number or email address, or via Team Code, Team QR Code or Team Link.
You can then open the Team Link or QR Code in any browser using any QR code reader. Verify your contact info on the web page, then download and log in to Feishu.
If you receive the Team Code, you need to sign in a Feishu account first, and then click your profile photo - Join or Upgrade to Team - Join a Team - Enter Team Code to join the team in Feishu.
If you already have a Feishu account:
You can still join a team using the Team Link or Team QR Code. Once you've verified your contact info on the web page, you can go back to your Feishu app and switch to the new team.
If you've received a Team Code or Team QR Code, you can also join teams directly in Feishu:
- •If you didn't join a team before, you can click your profile photo - Join or Upgrade to Team - Join a Team - Enter Team Code or Scan Team QR Code to join the team.
- •If you've already joined a team, you can click your profile photo - Create or Join Team - Join New Team - Enter Team Code or Scan Team QR Code to join other teams.
Q: Can I join multiple teams?
A: Yes, you can, as long as you accept invitations from the administrators of these teams via Team Code, Team QR code or Team Link, and log in with the same phone number. After joining different teams, you can see all team logos in the lower left corner on desktop app. Click them to switch between your teams!
💡 On mobile, click your profile photo to reveal the navigation bar.
Q: Why can't I find my team after joining?
A: If you find that you haven't actually joined the team you want, please check first:
1. Did you fill in the name and other information through the Team QR Code or Team Link sent by the administrator? If not, it means that you haven't joined successfully. To join an existing Feishu team, an invitation from the administrator is required, please contact the administrator.
2. If you've joined the team through an invitation but still can't find colleagues in the current account, this may be because you aren't logging in with the same phone number you used when accepting the invitation, or because you haven't switched to the new team. You can click on your profile photo on the mobile app, or click the ... icon in the bottom left corner on desktop app to see if there's the logo of the team you want to join. When you find it, click to switch to it. If you can't find it, it means you haven't joined the team successfully or you're logging in with another account.
Q: Why did I fail to join a team by scanning the QR Code?
A: Please make sure the scanned QR code is a Team QR Code instead of an individual QR Code. To obtain the Team QR Code, administrators need to click Contacts - Organization - Add Team Members - Invite via QR Code.
Q: Can I join a team on Personal Edition?
A: Even if you've registered for Personal Edition, you can still join teams! After receiving invitations, you can register according to the guidance. After registering successfully, you can switch between Team Edition and Personal Edition by clicking team logos in your profile photo menu on the mobile app, or in the bottom left corner on desktop app.