💡 Please upgrade Feishu to V5.2 or above.

I. Intro

Join an organization to efficiently collaborate and communicate with other members in your organization.

Note: Invite Link, Invite QR Code, and Invite Code referred to below are equivalent to Team Link, Team QR Code, and Team Code. The two concepts are identical. There is no difference in their usage. By upgrading to V5.2 or later, you will see the upgraded name.

II. Steps

1.If you don't have a Feishu account yet

Scenario 1: The organization administrator has shared Invite Link, Invite QR Code, or Invite Code with you to invite you to the organization

You haven't signed up for a Feishu account, but have received the Feishu Invite Link, Invite QR Code, or Invite Code shared by the administrator to invite you to the organization, it means you haven't become a member of that organization. You can take the initiative to join the organization in one of the following methods.

•Receive Invite Link: Click the link, and complete the verification on your login phone number and name. You will then join the organization. Download the app and use the same phone number to log in, you will enter the organization.

•Receive Invite QR Code:

◦Scan the QR code with a tool that supports QR code scanning, and complete the verification on your login phone number and name. You will then join the organization. Download the app and use the same phone number to log in, you will enter the organization.

◦You can also download the Feishu mobile app, and after entering your phone number on the login page to complete verification, go to the Scan Invite QR Code page. By scanning the QR code you received, you can successfully join the organization.

•Receive Invite Code: Download the Feishu app, and after entering your phone number on the login page to complete verification, go to the Enter Invite Code page. By entering the Invite Code, you can join the organization.

◦Desktop

◦Mobile

Scenario 2: You have received an SMS message that says you are invited to join an organization

You haven't signed up for a Feishu account, but have received an SMS message saying that the administrator has invited you to join the organization. This indicates that the organization administrator has added you to the organization by searching for your mobile phone number. Your name is already in the organization member list, but shown as "Not joined". You can follow the steps below to join the organization:

•Tap the link in the SMS message, select Accept, enter your name and phone number, and complete the verification. Then, you can successfully join the organization.

•Download the Feishu app, enter the phone number that received the SMS on the login page, and complete the verification . You can now directly enter the organization.

If you don't want to join this organization, you can tap the link in the SMS message and select Decline. Then, you will not join this organization, and your name and phone number info will be deleted on the admin console.

2.If you already have a Feishu account

Scenario 1: The organization administrator has shared Invite Link, Invite QR Code, or Invite Code with you to invite you to the organization

You already have a Feishu account, and have received the Feishu Invite Link, Invite QR Code, or Invite Code shared by the administrator to invite you to the organization, you can join the organization in one of the following methods.

•Receive Invite Link: Tap the link to open it in the browser, complete the verification, and you then will receive the Joined the organization successfully prompt.

◦If you already logged in to Feishu, you can find the new organization icon on the left navigation bar. Click it to enter the new organization.

◦If you haven't logged in to Feishu yet, you can first open Feishu app, enter your phone number and complete the verification. Then, you can find the new organization on the account list page. Click it to enter the new organization.

•Receive Invite QR Code: Open the Feishu mobile app, tap + > Scan QR Code to scan the QR code and confirm to join the organization. Then you can join and switch to the organization automatically.

•Receive Invite Code: Open the desktop or mobile app and log in. On the mobile app, click + > Join existing organization > Enter Invite Code; on the desktop app, click profile photo > Add account > > Join existing organization. After entering the code you can join the organization.

Scenario 2: You have received an SMS message that says you are invited to join an organization

You already have a Feishu account. When the administrator invites you to join an organization by searching for your mobile phone number, you may receive an SMS notification of joining an organization. This indicates that the organization administrator has added you to the organization by searching for your mobile phone number. Your name is already in the organization member list, but shown as "Not joined". You can follow the steps below to join the organization:

•Tap the link in the SMS message, select Accept, enter your name and phone number, and complete the verification. Then, you can successfully join the organization.

•Open the Feishu app, find the new organization icon on the left navigation bar. Then, you can now directly enter this organization.

If you don't want to join the organization, you can tap the link in the SMS message and select Decline. Then, you will not be added into this organization, and your name and phone number info will be deleted on the admin console.

Scenario 3: You have received a notification from "Feishu Team" BOT that says you are invited to join an organization

You already have a Feishu account. When the administrator invites you to join an organization by searching for your mobile phone number, you may receive a notification from "Feishu Team" BOT in the Feishu app. This indicates that the organization administrator has added you to the organization by searching for your mobile phone number. Your name is already in the organization member list, but shown as "Not joined". Click Accept on the BOT notification, then you will successfully join this organization.

If you don't want to join the organization, you can click Decline on the BOT notification. Then, you will not be added into this organization, and your name and phone number info will be deleted on the admin console.

III. FAQs

What should I do if the administrator invited me to join an organization but I didn't receive any notifications?

If the administrator has confirmed that you have been invited to join the organization by entering your phone number, and can find your name in the list of members of the organization, but shown as "Not joined", you can ask your admin to go to Admin Console > Organization > Member and Department, find your name and click Remind to resend you the notification.

I have followed the procedure. Why does the page prompt me to wait for the approval?

Out of security concerns, some organizations may enable the administrator verification system for adding new members. In this case, please wait for the approval patiently. You will be notified via SMS or email when your request is approved. Once your request is approved, you will have successfully joined the organization.

Can I join multiple organizations with one Feishu account?

Yes. You can join multiple organizations. View the organizations you've joined in the left sidebar on Feishu desktop, or click on your profile photo to view the organizations on Feishu mobile.

Why can't I join an organization by scanning the QR code?

Please ensure that the QR code you scanned is Invite QR Code rather than a personal QR code. You can only join an organization using its unique Invite QR Code.

What if I don't see Invite Link, Invite QR Code, or Invite Code, but only see Team Link, team QR, and Team Code?

In V5.2 or later, we have upgraded the names Team Link, Team QR Code, and Team Code to Invite Link, Invite QR Code and Invite Code. The concepts are identical, and there is no difference in their usage. By upgrading to V5.2 or later, you will see the upgraded name.

Why can't members see the new organization on the navigation bar after the administrator has added them? Why does it display members as "Not joined" on the admin console?

To protect Feishu users' security and reduce their possibility of being added to an organization for malicious purposes, members will only receive an invitation in Feishu or from their contact methods, when the administrator has added members via phone numbers or email addresses. So, if members have not accepted the invitation yet, they cannot see the new organization on the navigation bar, and also are displayed as "Not joined" on the admin console. View more details here.