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You add contacts or partners outside of your enterprise/company/organization/team as external contacts so you can communicate and collaborate with them in Feishu.

I. Intro

You can add contacts outside of your organization as external contacts and collaborate with them on Feishu.

II. Steps

Note: Under Settings > Privacy > Allow people to add me by, external users have to enable Contact Card or My QR Code and Profile Link or both options for you to be able to add them.

Feishu Desktop

Method 1: Open Feishu, click on your profile photo > My QR Code and Profile Link. Share the code or link with your friends to add them.

Method 2: Go to Messenger. Click on the + icon next to the search bar > Add External Contacts. Enter your friend's phone number or email address and click Done.

Method 3: Go to Contacts > External Contacts > Add External Contacts, and add people either via their phone numbers or via email addresses.

Feishu Mobile

Method 1: Click on your profile photo > QR code icon > My QR Code. Save the QR code to your phone or directly share it with your friends to add them.

Method 2: Go to Messenger, click on the + icon in the top-right corner > Add External Contacts. Click on Add mobile contacts to find people in your contact list via their phone numbers. Alternatively, click on My QR Code or Scan QR Code to add others via QR codes.

Method 3: Go to Contacts, click on the Add External Contacts icon in the top-right corner, or click on External Contacts > Add External Contacts. Click on Add mobile contacts to find people in your contact list via their phone numbers. Alternatively, click on My QR Code or Scan QR Code to add people via QR codes.

Tips: You can find your external contacts in Contacts > External Contacts or simply search their names in the search bar.

III. FAQs

How can I delete external contacts?

Go to Contacts > External Contacts. Find the contacts you would like to delete, click on their name > ... icon > Delete Contact. The member you deleted will be removed from your contacts list, but your chat history will still be retained.

Do I have to add team members as contacts?

You don't have to add team members as contacts. You can directly search their names in the search bar to find them.

Why can't others add me as a contact?

On Feishu mobile or Feishu desktop, click on your profile photo > Settings > Privacy > Allow people to add me by, enable Contact Card or My QR Code and Profile Link, or both.