I. Intro 

Notice: In the following cases, you will not be able to log in to Feishu with SSO. Please log in with your phone number or email. For more information, see Log in and out of your Feishu account.
You are using a personal account and do not have an organization account.
You are a member of an organization, but your organization has not yet configured and enabled SSO login. Please contact an administrator to confirm whether your organization has configured and enabled SSO login.

If your organization has configured and enabled SSO (single sign-on), then you will be able to use the organization account configured by the administrator to log in to Feishu without needing to sign up for a Feishu account.

After successfully logging in to Feishu using SSO, you will also be able to access all mutually trusted apps and systems within your permission scope, thereby improving the interoperability of the account and your productivity in Feishu.

II. Steps

1. Obtain an organization domain

A domain name can be used for organization members to access the Feishu Admin Console, cloud Docs, and other web pages with URL addresses. Organizations tend to use domain names related to their organization name, business or brand. Common suffixes include ".com" and ".cn".

Organization domains within Feishu are set by administrators in the Feishu Admin Console. For example, "happy-day.feishu.cn".

Find the organization domain as a member

If you are a regular member of the organization but do not know your organization domain when logging in with SSO, you can find your organization domain in either of the following ways:

Ask members who have logged in using SSO, IT department staff, your managers, and so on.

Open the link to the Feishu Admin Console in the Feishu desktop app. You can see the contact information of the administrators in your organization and ask them for the domain name.

View the organization domain as an administrator

Who can perform these steps: Primary administrators and administrators with Organization Info permissions.

If you are a primary administrator of the organization or an administrator with Organization Info permissions, you can open the Feishu Admin Console and go to Settings > Organization Info > More to view the organization domain.

Log in with SSO

You can log in to Feishu through SSO. The following steps use the Feishu mobile app as an example.

Open the Feishu mobile app and tap Continue with SSO at the bottom.

Enter your organization domain and tap Next to go to the organization's SSO login page.

Follow the guidance and enter your account, password, and verification code to log in.

Note: The login account is specified by your administrator, which may be your phone number, email, or staff ID.

III. Related

Sign up for an account

Admin | Configure SAML 2.0 SSO login (use Okta IdP)

Admin | Configure SAML 2.0 SSO login (use Google Workspace IdP)

IV. FAQs