I. Function overview

In the workplace, headhunters attempt to find the contact information of key employees through company networks. Protection policies for phone numbers can keep employee communications strictly confidential and avoid unwanted phone number inquiries and leaks of key information.

II. Configuration process

1. Configuring phone number access control

Go to the Feishu Admin and click Contacts - Contacts Settings - Phone Number Accessibility. Admins can enable restrictions on phone number access. To set up phone number access control, admins must select one of the following three configurations:

Configuration 1

•Department owners can directly view the phone numbers of their direct and indirect subordinates.

•In departments without sub-departments, all department employees can view each other's phone numbers.

•Employees can view the phone numbers of coworkers in other departments only if they meet one of the following conditions:

1. Employees can directly view the phone numbers of employees who buzz them in any conversation.

2. Employees can directly view the phone numbers of employees who chat with them.

3. If two employees have called each other through Feishu, they can continue to see each other's phone numbers.

Configuration 2

•Department owners can directly view the phone numbers of their direct and indirect subordinates.

•In departments without sub-departments, department employees cannot view each other's phone numbers.

•Employees in different departments cannot view each other's phone numbers.

Configuration 3

•Department owners can directly view the phone numbers of their direct and indirect subordinates.

•In departments without sub-departments, all department employees can view each other's phone numbers.

•Employees in different departments cannot view each other's phone numbers.

III. Contact methods

Q: How can I contact someone if I do not have the necessary permission?

A: When you do not have permission to call a coworker, you can quickly contact them in two ways:

Method 1: Voice Call

Click the call button at the top of the page. If you cannot access the phone number of the person you wish to contact, you can click Voice Call to directly place a voice call to this person.

Method 2: Buzz

You can also use the Buzz feature to send a message and notify the other person that you urgently need to speak with them.

👏 Congratulations, you now understand the design of the phone number access control feature. If you have any questions, click on your profile picture on the Feishu app and select Contact Support.

💕 Feishu is here to help you enjoy each working day!