I. Intro

You can sign up and use multiple accounts or identities in Feishu and you may need to switch between different accounts to access a document. 

On both the Feishu desktop and mobile app, you can only use the account you're logged in to on the app to access Feishu Docs. For more details, see Switch accounts.

On the web version, your account can be found in the upper-right corner of the page. This article provides details on how to switch to a different account from the web version.

II. Steps

On the web version of Feishu Docs, you can switch your login identity using the following methods: 

Method 1:

On the Feishu Docs homepage or any document, click your profile photo in the upper-right corner, click Switch Account, and click the account you want to switch to.

If you can't find the account you want to switch to in the list, you can click Add Account and follow the page prompts to bind an existing account or sign up for a new one. For more details, see Add an account.

Method 2:

On the Feishu Docs homepage or any document, click your profile photo in the upper-right corner, click Log Out, then log in to another account. For more details, see Log in and log out of your Feishu account.

Method 3:

If you get a prompt that you don't have permission when you open the document, you may see an account that has access to the document. Click Switch and Access to switch to that account.

III. FAQs