I. Intro

Who can perform these steps: Primary administrators or administrators with "Member and Department" permission. 

As an administrator, you can create departments to make your organization's structure more organized and hierarchical. When creating a department, you can also choose to create a department group that automatically includes any members of the specified workforce types in the department and removes members that no longer match the criteria.

You can also edit the information for a department and its department group in the Feishu Admin Console.

Note: If an administrator invites new members to join the organization or department by sharing a public link, the workforce type of those new members defaults to regular, and they will automatically join the all-staff group or department group.

II. Steps

Create a single department

Open the Feishu Admin Console > Organization > Member and Department > Departments.

Click Add and fill in the Basic information and Department information.

Department name: Set a name for the department, such as "Sales".

You can click the Multilingual settings icon to the right of the text box to set names in other languages, including Simplified Chinese and Japanese. Then the department name display will follow the language setting of the Feishu app. If you don't set other names, the default English name will be used when users switch the language of their Feishu app.

Department ID: You can either manually enter an ID or leave it empty to let Feishu generate an ID. The ID serves as the unique identifier for the department and cannot be modified later.

Parent department: You can select an existing department as the parent department, then the current department will become a sub-department of that department.

Department supervisor: You can choose one or multiple members as department supervisors, but there must be one main supervisor (main person in charge). For more information, see Admin | Specify organization and department supervisors.

Create department group: If you select this option, a department group for this department will be automatically created, and new members of the department will automatically join the group. Otherwise, Feishu will create only the department without a department group. You can later create the group from the Department Group tab in the department details page.

Department group name: Set a name for the department group.

Department group owner: Select an owner for the department group.

Note: If you do not select an owner, the department group owner will default to the department supervisor or person in charge.

Department group workforce types: Select the types of members who will automatically join the group. For example, you can only allow regular employees or interns to join the group. The department group members will be automatically updated according to the selected workforce type. Members who fit the selected workforce types will automatically join the group, and members who do not fit the workforce types will be automatically removed.

Click Confirm.

Create multiple departments and department groups in bulk

If you want to create several departments at once, you can download a template and import their information.

Open the Feishu Admin Console > Organization > Member and Department > Departments.

Click Batch Import/Export and download the import template.

Read the instructions and fill in the required information.

Save the file and select or drag it to the upload area, then click Import.

Manage departments

On the Departments tab, you can modify information about departments and corresponding department groups, add sub-departments, delete departments, adjust department order, and more.

To modify the department information, do either of the following:

To modify a single department, click Details to the right of it, then click Edit basic information on the Basic Info tab, where you can modify the department name, parent department, and department supervisor.

To modify multiple departments in bulk, select multiple departments and click Batch Edit in the upper-right corner of the page. You can assign a parent department or department supervisors to the selected departments, and decide how to handle department groups.

To modify department group information, click Details to the right of a department > Department Group > Edit department information to modify the department group name, owner, and allowed workforce type.

You can also click the ··· icon at the bottom of the Department Group tab and select Disband department group or Change to common group if you no longer need this group to be the department group.

Note:

When creating an organization, the system automatically creates an all-staff group. You can click the ··· icon to the right of the organization name, then click Set org group to modify the name, owner, and allowed workforce types of the all-staff group.

If a department supervisor is also the group owner or group administrator, they can also modify the automatic group joining rule of the group on the Feishu desktop app. For more information, see Create rules for department members to automatically join a group chat.

To add a sub-department, click Add sub-department to the right of the department.

To adjust the order of departments, click the ··· icon to the right of a department > Move up or Move down.

To delete a department, click the ··· icon to the right of a department > Delete. You can also select multiple departments and click Batch Delete in the upper-right corner of the page.

Note:

Before deleting a department, you need to first remove all sub-departments and members in it.

If the department to be deleted has a department group, you need to choose whether to Disband the department group or convert it into a common group and set a new owner.

III. FAQs