Q: How can I find unread messages?
A: Double-click the conversation bubble indicating the total number of unread messages, and you be automatically located to all of your unread messages, one by one.
Q: Why can't I find unread messages?
A: You can first switch to Calendar or Docs in the navigation bar, and then switch back to the chat page to see if there is any change. If you still can't find unread chats, please check if you are mentioned in your chat box.
💗 If you have more questions, please click on your profile photo - Contact Support to chat with a customer service agent.