This feature is only available for primary administrators and administrators with Members and Departments permissions.

I. Intro

Administrators can choose whether or not to assign people in charge of departments.

Note: The feature setting organization and department supervisors are currently in beta testing. To enable this, please contact support or your Customer Success Manager.

II. Steps

Set person in charge for departments

Administrators can go to the Feishu admin console > Organization > Member and Department, then click on the + Create new department button and fill in the required information to create a new department.

You can set one person in charge for each department. You can set them while creating the new department or assign them later by clicking on the ⋮ icon next to the department name > Edit department.

Set organization supervisor and multiple department supervisors

Go to the admin console > Organization > Member and Department, then click on the ⋮ icon next to the organization or department name to set the person in charge. When setting multiple people in charge of a department, you have to assign a main person in charge.

Department supervisors and organization supervisors will have a corresponding label displayed next to their names in contacts.

Note: Only primary administrators can assign organization supervisors.

On mobile app

Administrators can set organization and department supervisors on their mobile app.

Set person in charge of organization: Go to Member and Dept., then click on More in the lower right corner.

Set person in charge of department: Go to Member and Dept., then select the target department and click on More in the lower right corner.

III. FAQs

Is the person in charge of a department the department group owner?

The person in charge of a department doesn't necessarily have to be the department group owner. The same vice versa.

However, when creating a department group or the all-staff group, if you don't assign a group owner, then the person in charge will become the group owner by default.

Why can't I find the person I want to set as the person in charge?

Non-primary administrators, who are administrators who only have permission to members and departments, can only see members within their management scope when assigning a department supervisor.