I. Intro

When employees who speak different languages need to communicate, you can use the translation function to translate message content that you do not completely understand into a set target language. This makes it easier for everyone to understand each other across the language barrier. Currently, Feishu provides translation for a total of 16 languages: Chinese (simplified), English, Japanese, Thai, Indonesian, Hindi, French, Chinese (traditional), German, Spanish, Korean, Russian, Portuguese, Vietnamese, Italian, and Polish.

II. Steps

1.Set translation languages

•Mobile app: Tap your profile photo in the upper-left corner of the homepage, and in the menu tap Settings > General > Translation > Translate into in order to set whether or not to enable auto-translation, message type of auto-translation, translae-into language, and translation display.

•Desktop app: Click your profile picture in the upper-left corner of the homepage and go to Settings > General > Translate into. In this option, set the language you want to translate messages into. The system currently supports Chinese (simplified), English, Japanese, Thai, Indonesian, Hindi, French, Chinese (traditional), German, Spanish, Korean, Russian, Portuguese, Vietnamese, Italian, and Polish.

2.Manual message translation

After you receive a text message, you can use the manual translation function to translate the message into the set target language.

•In the desktop app, click … > Translate to the right of the message; in the mobile app, long press a message and tap Translate.

•To see the original text, click the A button in the lower-right corner of the message bubble, or click … > Untranslate.

3.Auto-translation

If many text messages in a conversation are in an unfamiliar language, you can enable auto-translation for the conversation. In the desktop app, on the very bottom of the bar to the left of the conversation, click Settings > Enable auto-translation; in the mobile app, tap … > Enable auto-translation to automatically translate all received messages into the target language and directly display the translated text, reducing the cost of manual translation. Feishu currently supports the translation of over 100 source languages into Chinese, English, Japanese, Vietnamese, and Indonesian. Click here to view the list of source languages.

III. FAQs

What message types can be translated?

The following message types are currently supported: Normal text messages, text content in rich text messages, and text content in merged and forwarded messages.

What message types can't be translated?

Currently, the following message types can't be translated: Voice messages, message cards, images, and documents.

Is an internet connection needed for using the translation function?

Yes. If you use the translation function offline, messages will remain in the translating status and translated text can't be displayed.

If I forward a translated message to another person, will they receive the original or translated text?

If you forward or merge and forward translated messages, only the original text is forwarded, not the translation.