I. Intro

Availability: Some of the features described in this article are in beta.
Notice: Sending files and folders in chats will take up storage space. For more information, see Chat history and storage FAQs.

You can send and download files and folders in chats.

II. Steps

Notice: Sending folders in a chat is only supported on the Feishu desktop app.

Send files and folders

There are three ways to send files or folders in a chat:

Method 1: Click the  此处是{{icon_addnew_outlined}}icon More icon on the right side of the message input box, then select Docs to send a document created in Docs, Sheets, Base, MindNotes, or Slides.

Note: When you send a document to the chat, you can preview the content within the chat. This preview function cannot be turned off. 

Method 2: Click the  此处是{{icon_addnew_outlined}}icon More icon on the right side of the message input box, then select Local File or Local Folder to send local files or folders.

Note: When you send certain types of local files to a chat, such as .xls, xlsx, or .pptx files, you can preview the contents within the chat. This preview function cannot be turned off. 

Method 3: Drag and drop local files or folders to the chat to send them.

Download files and folders

Availability: Previewing certain types of files is in beta.

When you receive files or folders in a chat, you can click on them to preview their contents.

There are two ways to download files and folders you've received in a chat:

Method 1: Hover over the file or folder and click the Download icon in the lower-right corner.

Method 2: Click the folder to enter File manager. Click the  此处是{{icon_more_outlined}}icon icon next to the file you want to download and select Download. To download multiple files at once, hover over a file, select the files you need, and click Download at the bottom of the page.

View the download location of files

Click your profile photo and go to Settings > General, then scroll down to Downloads to view the download location of files. To change the download location, click Change.

Use LAN to transfer files

Note: Using LAN to transfer files in a chat is only supported on the Feishu desktop app.

When two members on the same LAN send files that are no smaller than 20 MB, Feishu will try to establish a channel between the two parties over the LAN for a faster transfer.

After the channel is established, the sender can click Transfer using LAN.

The recipient needs to click Accept and select the download location to start the transfer over LAN.

Note: When you transfer files over a LAN network for the first time on a Windows computer, the transfer may be blocked by the firewall. While the transfer is being identified, all buttons will be unresponsive. After a certain period of time, the files will be sent as an offline transfer.

The sender can check whether Feishu is allowed in the inbound rule settings of the Windows firewall. If it is not, set Feishu as allowed, and try LAN file transfer again.

III. FAQs