💡 Please update the Feishu client to version 4.5.

I. Intro

Personal accounts don't have to be activated after registration. You can simply log in. Likewise, personal accounts created on the admin console don't need to be activated. After you log in, if the screen prompts that your account is not bound to an organization, an administrator must create a user on the admin console first.

II. FAQs

What should I do if my account is not activated?

Personal accounts don't have to be activated after registration. You can simply log in. If members are in the Unactivated status within your company or organization, an administrator can go to the admin console, click Organization > Member and Department, and select Remind. Then, team members with unactivated accounts will be notified by a text message or email. To learn more, visit How can administrator activate an employee's account?

How can I find out which employee accounts are not activated?

Log in to Feishu and go to Contacts > Organization to view the members with accounts that have not been activated. To remind these members to activate their accounts, an administrator can go to the admin console and send reminders as described above.