Q: Can I request or give remote control on mobile?
A: Currently, you can't request or give remote control on mobile. This feature is only available on desktop.
Q: Can I request or give remote control if no one is sharing the screen?
A: No, this feature is only available while screen sharing.
Q: Do I still have control of my screen if I give control to someone else?
A: Yes, you can still control your screen after you give control to someone else.
Q: Can everyone in the meeting see my annotations?
A: Yes, your annotations will be visible to everyone in the meeting, whether you're the one sharing or not.
Q: Will the annotations disappear automatically if I start a new screen share?
A: Yes, the annotations will disappear automatically if you or someone else in the meeting starts a new screen share.
Q: I've already updated my app to V3.22. Why can't I annotate on the shared screen?
A: Check if the participant is sharing his or her screen on mobile. If this is the case, the annotation feature is not available.
Q: I've already updated my app to V3.22. Why can't I request remote control?
A: There might be two reasons:
- 1.The person sharing is sharing his or her screen on mobile.
- 2.The person sharing hasn't updated his or her app to the latest version.
Q: Can annotations be recorded?
A: Currently, annotations will not show up in the recording of a call or meeting.