I. Intro

Who can perform these steps: Primary administrators or administrators with "Member and Department" permission.

As an administrator, you can suspend a member's account to facilitate the transfer of resources before deleting the account. Once suspended, the member will not be able to log in to Feishu, while other members in the organization can still send messages and event invitations to the suspended member or share files and so on, but not send emails.

Note: Accounts with the "Inactive" or "Invited" status can't be suspended.

II. Steps

Suspend member account

Open the Feishu Admin Console and click Organization > Member and Department > Members.

Click the ··· icon at the right of a member's entry > Suspend account.

Confirm the information in the pop-up window, and click Confirm.

After suspending the account, you can transfer resources to other members within the organization. For more information, see Admin | Delete members and transfer resources.

Recover a suspended account

A suspended account can still be restored. Restored members can see all records during the suspension.

Open the Feishu Admin Console and click Organization > Member and Department > Members.

Find the member with the "Suspended" status by either filtering with the status or searching.

Click the ··· icon at the right of the member's entry > Restore account.

Confirm the information in the pop-up window, and click Confirm.

III. FAQs