This article shows you how to customize what contact information is displayed in Admin so you can view different information more efficiently.
Introduction
By default, users' names, phone numbers, teams, and statuses will be shown in the contact list on Admin. You can customize the contact list by adding more columns for other information.
Procedure
Enter Admin, then select Contacts - User and Department. Click the button on the right of the Status dropdown menu, then select the additional information you want displayed in the contact list.
You can also rearrange the column order in the list. To do so, press and hold the icon on the right of each information type in the list. Then, drag and drop the row to change its position in the list.
Note: Contact information display settings will be saved once you're done adjusting the list. The same settings will be applied when you next use Contacts. Those settings will not be applied to other administrators using Admin.
When there are many columns displayed in the list, a horizontal scrollbar will appear. You can scroll back and forth to view all the columns of information you selected. The Name and Actions columns will remain visible at all times for your convenience.
👏 Customize the columns in the contact list to make viewing large batches of employee information more efficient.