This article explains how super administrators can manage Docs files for the organization.

Feature overview

Administrators with the corresponding permissions can manage all Docs files, easily filter out required documents, transfer file owners, batch delete or recover selected files. In this way, documents of the organisation can be managed in a more efficient way.

Procedures

1. Filter or search files

Go to Admin-Feature Management-Docs, click Files to enter the page. Here you can Search by file links or Search by title or content to find locate files. You can also filter files according to type, status or enter owner's name, email, mobile number in the search bar.

2. Transfer files

Select one or more files and select Transfer, so you can transfer file ownership to anyone else. If the file has been deleted when you transfer, you can choose to restore deleted files.

Note: when you batch transfer files from different owners, if any receiver of file ownership is the same as one of the original file owners, the file transfer will be invalid.

When you finish the file transfer, all relevant people will receive "Docs data transferred" notification from Docs Assistant, making it easy for them to keep updated on files they own.

3. Delete files

Select one or more files and select Delete to delete all at once. The deleted files can be restored by administrators within 90 days.

4. Restore files

Select one or more files and select Restore to restore deleted files to either the Previous owner or a New owner. You can search with name, email or mobile number to find the new owner. Then you select a location for the recovered file to complete the process.

Note: when you batch restore files that have different status. Only deleted files will be restored, other files will not be affected.

5. Permanently delete files

Select one or more files and select Delete permanently, you can then delete the file permanently. Permanently deleted files cannot be restored by administrators, and they will also disappear from the file list.

👏 You now know how to manage Docs files in the Admin console. Try out the tips soon!

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