I. Intro

You can submit a correction request to correct inconsistent attendance records. For example, you can submit a correction request if there are missing records because you forgot to clock in/out, or if late-in records exist because you failed to clock in/out on time. There are 3 ways to submit a correction request.

Note: You can submit correction requests only when administrators have specified to allow corrections. Go to the Attendance app and tap Rules at the top of the homepage to view how to submit a correction request.

II. Steps

Method 1: Through the Attendance page

On the Attendance page, tap Correct in the upper-right corner of a record card, specify a reason, and submit the request.

You can submit a correction request for a clock-in/out record on the current day. You can also select a date in the upper-left corner to submit a correction request for a record on the selected day.

Method 2: Through the Request page

On the Request page, select Correction. Specify a date, time, and reason and then submit the request.

Note: The Request entry is available only when administrators have specified to display this entry.

Method 3: Through the Report page

On the Report page, select Personal report in the upper-left corner and then select a date. The clock-in/out records of the selected day are displayed below the calendar. Tap Correct in the upper-right corner of a record card, specify a reason, and submit the request.

Note:

1.After you submit a correction request, the request is sent to an attendance manager for approval. After the request is approved, the corresponding record will be corrected.

2.If you clock out before your shift end time, you don't have to submit a correction request. You only need to clock out again after your shift ends.

3.If you clock in/out on time, you don't need to submit a correction request.