I. Intro

Your login password is one of the authentication methods used to verify your identity when logging in to Feishu. You can change or reset your login password in Feishu. 

Each account has its own unique login password, which does not affect your other accounts.

The login password can only be composed of numbers, English letters, or English symbols, and must include at least two of these types. The length should be at least 8 characters. 

II. Steps

Notice: If you haven't set a login password before, complete the password setting as soon as possible to ensure your account's security. 
If you are logged out, you need to set a password before logging back in. 
If you are logged in, you can set your login password in the Account Security Center. 

Feishu allows you to change or reset your password when you are logged in or logged out. 

If you are logged in to Feishu

If you are logged in to Feishu, you can change or reset your login password in the Account Security Center.

Tap your profile photo and select Settings > Account Security Center.

Tap Login password, then tap Change.

If you remember your current password, enter your current password and tap Next.

If you don't remember your current password, tap Reset it now and enter the verification code to complete the verification.

Note: If two-step verification is turned on for your account, after tapping Reset it now, you need to tap Real-name verification, enter your name and ID card number, and perform face recognition to complete the verification (if verification fails, you can tap the Click to appeal button to submit an account appeal).

Enter your new password and tap Next.

Read the pop-up prompt and tap Continue, and the password will be updated.

If you are not logged in to Feishu

if you are not currently logged in to Feishu, you can reset your login password on the login page.

Enter your phone number or email address, select I have read and accept the Terms of Service and Privacy Policy, and tap Next.

Tap Switch to Password Verification, tap Reset it now, then enter the verification code to complete the verification.

Note: If two-step verification is turned on for your account, after tapping Reset it now, you need to tap Real-name verification, enter your name and ID card number, and perform face recognition to complete the verification (if verification fails, you can tap the Click to appeal button to submit an account appeal).

 3. Select the account for which you want to reset the password. 

Enter the new password, tap Next, and the password will be set successfully.

Note: When you log in to Feishu, you may be required to re-authenticate your identity. Follow the on-screen prompts to verify and access your account.

III. FAQs