I. Intro

Feishu Survey provides solutions for common scenarios at workplace like checking in at events, checking out items, and conducting surveys.

•Easy-to-use survey builder with all kinds of question types available

•Available on both mobile and desktop

•Visualized data analysis of survey responses

•Customizable survey settings, various survey templates, and more features to explore

II. Installing Feishu Survey

•Enterprise Administrator

1.Find and get "Feishu Survey" here.

2.Turn on permission for all users. In the Feishu Admin, select Workplace > App List, select Feishu Survey, switch on the Activate button, and select All members in Availability.

•Non-Administrative Users

1.You can also click Get in the App Directory and apply to use the app. After your administrator has installed the app and approved your request, you can start using Feishu Survey.

2.If you are not an enterprise administrator and find that you cannot open the app Admin , contact your enterprise administrator to get this app.

III. Creating a New Project

1. Open backstage through Manager Homepage

All employees of companies that have installed the app can log in. No access permissions are required.

2. Open backstage through Feishu workplace

2.1 Project Creation Process

You can create a project in just three simple steps:

1.Click New project from the Manager Homepage.

2.Select applicable scenarios and the relevant template to create a project (or add and customize a blank project).

3.In the Design Survey tab, design your survey and the associated settings before publishing it.

IV. Managing Projects

Feishu Survey provides many convenient functions that can be tailored to your needs.

1. Project Management

1.1 Limit Number of Submissions

Click Settings at the top-right corner to manage the settings for your survey. You can set a limit on user submissions based on your needs. For example, you can limit a user to one submission per day.

1.2 Set Survey Expiration

On the Settings page, you can switch on Set survey expiration to set an expiration period.

Users can only submit their answers during the appropriate time span.

1.3 Limit location of submission

On the Settings page, you can limit the location submissions. AutoNavi Map and Google Map are available to support both domestic and overseas scenarios.

1.4 Set User Submission Permissions

On the Settings page, you can limit the users who are permitted to access the survey. You can allow Everyone or Only Feishu users to fill out your survey, or specify more detailed conditions like Anyone with a Feishu account in my company.

1.5 Real-Name/Anonymous Submission

When creating a new project, you can set the user's submission method according to your needs. You can submit using your real name or anonymously, which determines whether the submitted record shows the user's name and department. It should be noted that the real-name/anonymous submission can only be selected when creating a project. The setting cannot be changed.

1.6 Notification Settings

After you set a new notification, the Feishu Survey Bot sends a custom card message to the specified user when one of the following conditions is met:

•A user scans a QR code of the corresponding section and submits.

•The rating given by the user is a specified score.

•Total project submissions reach the specified quantity.

•The total submissions of any section reach the specified quantity.

Click Create Feishu notifications, specify the notification recipient, notification time, message content and other fields, then click OK to save the notification.

1.7 Copy project

Survey administrators can copy a project with one click. The content will be copied, including page design, basic settings, QR code sections, notification settings, and anonymous settings.

1.8 Raffle settings

Create a raffle which respondents can participate in after they've completed the survey. Specify the prizes and winning odds.

Provide your contact information so the raffle in case the winners have any questions. Remember to check the Feishu Survey prize regulations.

Preview of survey raffle:

1.9 Auto save

Your contents will now be automatically saved as you edit and create surveys. You'll see a message stripe at the top of the page when the survey has been changed but not yet published. Changes become effective only after the survey is published.

2. Page Design

2.1 Design Survey

Edit the content of your survey in the Design Survey page and specify how it looks on mobile when respondents fill out your survey. Select a question type from the left pane as appropriate and drag and drop it to your survey. You can also customize the survey cover image by hovering over the default cover image and clicking the Edit icon.

After you've finished editing the cover image and the survey questions, go to the Survey end page settings by clicking the button at the bottom of the page. You can specify whether and how to display the respondent's information, the thank-you message and other information on the end page.

2.2 Dynamic Content

In Design Survey, you can configure dynamic content to dynamically display user information, submission times, and other associated information.

2.3 Survey Design

Feishu Survey provides multiple question types to choose from, including single box, checkbox, short answer, rating, contact, date, and image. You can select and configure question types based on your requirements.

1.Select a question type from the left pane as appropriate and drag and drop it to your survey.

2.You must enter a name for each question. If you select single box or checkbox, you must enter at least one option.

•Each question can be marked as required or optional. Required items must be completed before the user can submit the form.

•You can set the conditions for showing the question. This allows you to determine whether the question is displayed based on the user's answers to other questions.

3. Sharing Management

3.1 Adding a Collector

Collectors are subordinate to projects and used to address business needs that require the project content to be the same for different locations or dates. A separate QR code is generated for each collector. Project admins can view and manage all collectors.

1.Go to the Share Survey tab. In the Differentiate data sources section, click Add.

2.Set the Collector name and add Collector admins (click Click to add collector to create more collectors).

3.2 Share Links

Feishu Survey allows you to generate links and share them to Feishu. Using the link share function, users can open them and complete submissions on Feishu.

In the list to the left, click Copy and you can copy the link.

Or click the link icon below to generate a link that allow respondents to open the survey via Feishu gadget.

3.3 Exporting QR Codes

Click Download QR code.

3.4 Anti-Fraud QR Code

Feishu Survey supports an "Anti-Fraud Mode". After this feature is enabled, the QR code will be constantly refreshed. Click ... > Enable anti-fraud mode.

3.5 QR Code Style Design

Feishu Survey allows you to customize QR code logos, styles, and text.

Click ... > Design QR Code and design the QR code as desired.

4. Data Management

4.1 Data Analysis

Feishu Survey supports survey data analysis. You can configure the filter criteria and displayed graphs as needed. Click Details to view the specific records of each question.

4.2 Records & Export

Feishu Survey supports online query and export of project submission data. Click a record to view detailed information.

1.Click Records to check all responses. You can also export data to Excel file by clicking Export.

2.For short answer questions, you can check the frequency of keywords contained in responses from word cloud and graph.