I. Intro 

Prerequisites:
Invitation to join (outgoing call): The organization must have activated the outgoing call service.
Dial-in (incoming call): The organization must have an available call minutes quota. The call minutes your organization has varies depending on its Feishu plan. See the "FAQs" in this article for more information.
An administrator must enable the dial-in function in the Feishu Admin Console.
Version requirement: Feishu version 5.5 or above.

In Feishu video meetings, participants can send an invitation to join the meeting by phone, and the invited party can join the meeting by answering the phone. When in an area with a poor network or low bandwidth, participants can use their mobile phones to dial in and join the meeting.

II. Steps 

Invite others to join by phone

1. Invite through searching for a name 

During a meeting, search for the name of a user within the organization through the Participants list, hover over the right side of a user's name, and click the Phone call icon. The invitee will be able to join the meeting by answering the call on a mobile device. 

2. Invite suggested participants 

During a meeting, click Suggestions under Participants, hover over the right side of a user's name, and click the Phone call icon. The invitee will be able to join the meeting by answering the call on a mobile device. 

Note: Only scheduled meetings, event meetings and meetings initiated in group chat show the Suggestions list. 

When the meeting type is a scheduled meeting or event meeting, the Suggestions list will display members who are invited but haven't yet joined.

When the meeting type is a meeting initiated in group chat, the Suggestions list will display members who are in the current group chat but haven't yet joined.

To learn more about meeting types, visit Start a call or video meeting and Schedule a meeting via Meetings navigation bar. 

3. Switch video invitations to phone calls 

When inviting an invitee to a video meeting, you can click Switch to Phone to the right of their name to switch to having the invitee join the meeting by phone. 

4. Invite by entering a phone number 

In meetings, you can invite others to join in any of the following ways through a phone number:

Click the upward arrow icon to the right of the Participant icon in the lower toolbar and then select Invite. Click Phone Invite in the window that opens.

Click the Participants icon to view the list of meeting participants. Click Invite above the list and then click Phone invite in the window that opens.

Click the Share icon in the upper-left corner of the meeting and then click Phone invite in the window that opens.

Enter the name and phone number of the person you want to invite, then click Call. 

5. Invite by sharing joining info 

Click Meeting Details in the upper-left corner of the meeting interface. Click Copy joining info or directly select Share to chat. 

Once the invitee gets the joining info, they can dial in using a mobile phone to join the meeting. 

6. Invite using off-site meeting controls 

Before joining a meeting, administrators can use Feishu meeting controls to invite people to call in to a meeting. 

In the Feishu Admin Console, click Product Settings > Video Meetings > Meetings Management > Calls and Meetings > Ongoing Meetings. On the list page or the Meeting Details page, click Meeting controls to redirect to a new tab in the browser.

On the Meeting controls page, click Invite > Phone, enter the invitee's name and phone number, and click Invite in the lower-left corner.

The invitee will be able to join the meeting by answering the call on a mobile device.

You can also click Copy meeting details in the lower-left corner of the invitation popup window to invite by sharing the meeting details. Once the invitee gets the meeting details, they can dial in using a mobile phone to join the meeting. 

Note: To learn more about meeting control actions, visit Use Feishu meeting control. 

Dial in to join the meeting

You can view the phone dial-in number on the event card. Alternatively, you can view it when a meeting is shared with you. Tap the number through the Feishu mobile app to make the call to join the meeting.

Note: If you cannot see the dial-in number, tap the View more joining info icon on the card.

III. FAQs