I. Intro

A domain alias is a domain name that can be used as an alternate name for another domain.

With Feishu, domain aliases can give users an email address at another domain.

For example, if you use add a domain "acmealias.com" to domain "acme.com", it provides all users at acme.com with an additional email address at "acmealias.com". Users will receive emails from "acme.com" and "acmealias.com" by default. They can further configure how they want to send their emails from the email address in their email settings.

II. Steps

1.Go to Admin and click Mail > Service Management > Domain management.

2.Select Add new domain alias

3.Select the domain for which you want to create the domain alias.

4.Enter the domain alias name.

5.Verify your domain alias

III. FAQs

Do all users get an additional email address?

Adding a domain alias provides users in the selected domain with an additional email address. The prefix of email remains the same for selected domain and every domain alias.

What can users do with an additional email address?

If you add a domain alias "acmealias.com" to domain "acme.com", it provides all users at "acme.com" with an additional email address (same prefix) at "acmealias.com". By default, users at "acme.com" will start receiving emails from the same email prefix @ "acmealias.com" in their default mailbox. Users can configure to send email from their email address @ "acmealias.com" by going to their own email settings.

Can I set a domain alias with a different prefix?

Yes. For example, you can add the alias "feishualias@acme.com" to the email address "feishu@acme.com". Then the "feishu@acme.com" email account owner will get a new email account with the same suffix but a different prefix. Both email addresses can receive and send emails.