I. Intro

You can set different login methods and contact information for different accounts. Changing the login method or contact information for one account won't affect your other accounts.

Login method refers to the method users choose to log in to their Feishu account. This includes the login phone number and login email address, which might be different from the contact information stored in your organization contacts.

Contact information refers to the phone number or email address used by other organization members to contact you. Administrators import member contact information using Feishu Admin Console. Depending on the administrator's settings, you may be able to sync and change contact information when you change your login methods. If you are unable to sync contact information, contact your organization's administrator to change the information in Feishu Admin Console.

II. Steps

Set or change login phone number or email address

Mobile app

Log in to Feishu and tap your profile photo.

Tap Settings > Account Security Center > Login Method to connect or change the login phone number or email.

Change your login method and complete the verification.

You can also check the account information such as phone number and email on the same Login Method page.

Note: Try to avoid setting the Feishu email as the login method in case you cannot view the verification code in the email and fail to log in when a verification code is required. 

Desktop app

Log in to Feishu and click your profile photo.

Click Settings > Account and Security > Go to Account Security Center > Login Method.

Change your login method and complete the verification.

You can also check the account information such as phone number and email on the same Login Method page.

Note: Try to avoid setting the Feishu email as the login method in case you cannot view the verification code in the email and fail to log in when a verification code is required. 

Set or change contact info

The administrator can allow or disallow you to edit your contact information.

If you see a Sync Now button after you change the login method, click or tap it to sync the information to the Feishu contact directory.

If you don't see the button, contact your organization's administrator to change your contact info from the Feishu Admin Console.

III. FAQs