The Feishu Payslip app can help companies manage and issue salaries in an efficient, safe, and convenient manner. Admins can refer to this manual in using the Payslip app.

I. Enable Payslip App

You can go to Feishu Admin > Home > Apps, Click the configuration button on the right side of payslip to enter the payslip details page. Activate the function on the right.

After the Payslip app is enabled, the admin needs to set the scope of employees who receive payslips. Please select "All members".

Note: Currently, you can only select "All members".

II. Features

1. Permissions

•When the Payslip app is first integrated, the Feishu company admin will become the system admin of the Payslip app by default. To ensure normal use of the app, Feishu company admin needs to log in to the Payslip Admin Console to set the system admin and the payslip admin of the app.

◦Permissions of payslip admin: View, issue, and manage payslip.

◦Permissions of system admin: Set system admin and payslip admin. System admins don't have the permissions of payslip admins.

•Feishu company admin can delete their own permissions as system admin after they have set the payslip admin. Later changes of the company admin won't affect the payslip admin.

2. Features for system admins

Log in to Payslip Admin Console to perform the following actions.

Set payslip admin

• Add admin

Go to Settings > Permission Management, and click "Add admin". Enter the admin's name, select "Payslip admin" under "Permissions", and edit the permission scope of the admin under "Data range".

The scope of permission supports authorization management by department, and the department can be found by entering the department name during authorization. Click "OK" after you've checked all information, and then the admin will be granted the specified permissions.

•Edit or delete admin

You can click "Edit" in the "Action" column on the right of the admin list page to adjust the permission scope of an admin, or click "Delete" to remove permissions of the admin.

3. Features for payslip admins

Log in to Payslip Admin Console to perform the following actions.

Steps to issue payslips

•Fill in basic information and upload a payslip: Fill in the basic information in Payslip > Issue Payslip, download payslip template, fill in the information, and upload the payslip.

You can only select the department within your permission scope when uploading payslips, and can only view records within your permission scope in the payslip list.

You can select a single header or double header payslip template.

•Verify data: You can slide the payslip table to the right to view all the data.

•Set preview: You can set the items to be displayed, fill in the notes, and preview the final layout to be displayed to employees.

•Issue payslip: You can select to issue the payslip only, or send a Feishu notification to employees together with the payslip.

Payslip management

•View, delete, or export payslip items: You can view, delete, or export payslips in Payslip > Manage Payslip.

•You can also withdraw and edit an individual's payslip, or issue it again.

4. Features for employees

First use

Before using the Payslip app for the first time, employees need to set a query password based on their company emails, or mobile numbers provided during Feishu account registration.

Check payslip

Once a query password is set, you need to enter the password every time you need to view your payslip information.

III. FAQs

Q: Why do primary admins have no permission for the Payslip app?

A: Primary admins don't have permission for the Payslip app unless they're granted this permission additionally. The HR system admin who first accesses Payslip will become the Payslip app admin by default.

Q: What should I do if I am prompted "Mobile number is not in the company contacts" when uploading data?

A: Please check the following: 1. Is the mobile number correct? 2. Enter the email address to see whether it works. 3. Has the employee updated their profile photo?

Q: What should I do if I am prompted about an empty column when uploading a payslip template?

A: Please check the following:

1. Check whether an empty/hidden column exists. If yes, manually delete the empty column (a header containing a space only is also recognized as an empty column).

2. Turn off the auto text wrap function for headers.

Q: Why can't I find the newly added individuals?

A: Please wait for a while as the data may not be synced yet. Or you can ask the individualsuals to update their profile photos to refresh the background data.

Template/Excel file

Q: Can I modify the payslip template in Excel?

A: Yes. You can customize the payslip template in Excel by adding or deleting fields. Please keep the required fields including name, net pay, and either the mobile number or email address.

Q: What should I do if I am prompted "Email address and name don't match" when uploading the payslip?

A: The admin needs to verify whether the email address and name match those in Feishu Admin. Please don't fill in the individual's personal email in the company email field.

Q: What should I do if I am prompted "This employee isn't within your permission scope"?

A: Admins can only upload, issue, view, and manage payslips of employees within their permission scope. If you need to modify your permission scope, please contact the system admin.

Q: I have been using my mobile number to log in to the Payslip app, but am suddenly prompted that my email address is required while using the app. What should I do?

A: You can check whether you have modified the header. For example, if you have changed "Mobile number" to "Phone number", auto match will fail.

Q: Can I upload a payslip in both Chinese and English languages?

A: Yes for part of the fields. You can provide an English version for the header of items that can be customized. Name, email, and net pay are required and can't be modified.

Q: What should I do if I am prompted about an incorrect numerical format?

A: If the issue is as shown in the figure, please round the number to the decimal places you want. For detailed instructions, see Excel Help Document.

Sending payslips

Q: What if I accidentally sent a wrong payslip?

A: Admins can withdraw the payslip of this individual, edit the payslip, and send it again.

Q: Can I hide empty compensation components or components with a value of 0?

A: Yes. You can hide such compensation components in "Display settings".

Permission related

Q: The payslip admin has been removed. I want to add an admin again but can't find the "Settings" button on the page. What should I do?

A: You can contact the system admin to solve this problem. Different roles are granted different permissions. For details, see II. Features 1. Permissions of this manual.

Q: Will other payslip admins see the data that I've uploaded?

A: Payslip admins can only view the data within their permission scope.

Q: After a payslip admin is offboarded, will they have the access to Payslip Admin Console?

A: No. Offboarded employees won't have access to any Feishu apps.

Q: Can I view my payslips after being offboarded?

A: No. Please contact the company HR for details.