I. Intro

The Feishu Help Center is a place where you can find guides on how to use Feishu. You can:

Browse help articles

Learn how to get started with Feishu

Learn how to use Feishu features and tools

Learn how to use Feishu by industry, occupation, and more

You can also chat with the Help Center AI Assistant to quickly get answers and learn how to use Feishu.

II. Steps

Enter the Feishu Help Center

There are two ways to open the Feishu Help Center. 

Method 1: Go to the Feishu Help Center.

Method 2: Click the search bar in the upper-left corner of the Feishu app. Search for Feishu Help Center. Click the search result to open the Help Center. 

Note: You can pin the Feishu Help Center to the left navigation bar of the Feishu app so you can access it at any time. To learn more, visit Customize the navigation bar.

Method 3: Click your profile photo in the upper-left corner of the Feishu app, select Contact Us, and then click Visit Help Center.

Search for content

You can enter questions or keywords in the search bar to quickly find what you need.

Use the Help Center AI Assistant

If you encounter problems while using Feishu, you can chat with the Help Center AI Assistant to save time and quickly find answers.

Click Chat in the upper-right corner of the Help Center. Ask your question and the AI Assistant will give you an answer. You'll also be given relevant article links which you can click to learn more information if needed. 

Find content in the article

You can use the following three ways to efficiently search and view help articles:

Collapse or expand the directory list on the left or adjust the display width.

Click a heading or subheading on the right to quickly locate it in the article you're reading.

Note: If you need to quickly find a keyword in the article, use the following keyboard shortcut to enter keywords and search for them:

Windows: Ctrl + F

macOS: ⌘ + F

Use the top navigation bar to quickly switch to other feature categories.

Share feedback

You can share your thoughts and opinions on the Help Center in two ways:

Post comments in articles

If you're reading an article and notice something isn't right, or you have questions the article hasn't answered, you can select text and leave a comment. 

Rate articles 

At the bottom of an article, you can rate how helpful the article you read was and leave suggestions or comments. 

Add Help Center to the desktop app navigation bar

You can add the Help Center to the Feishu desktop app navigation bar for quick access to the Help Center homepage.

You can also manually add the Help Center to the navigation bar. When browsing the Help Center through the Feishu desktop app, you can find the Feishu Help Center tab in the left navigation bar, right-click and select Pin.

III. FAQs 