I. Intro

Feishu Help Center is an official app developed by Feishu Tech. All users can use it without administrator configuration. The Feishu Help Center app offers one-click access to the answers to your questions, as well as regular news and tips of Feishu to improve your work efficiency.

II. Steps

1.Find the app in Feishu Workplace

Go to Feishu Workplace. Search Feishu Help Center in the search bar.

2.Enter a keyword to search for articles

Enter a keyword in the search bar, and click the title that appears in the instant search pop-up, or click Search to view all the results.

Didn't find the keyword? Try to search for a related word or synonym, or view Feishu Vocabulary to get frequently-used words in Feishu.

3.Make the best of navigation bar and submit timely feedback

The navigation pane on the right side of an article page can help you quickly understand the structure of the article.

Want to let us know whether the article is helpful or not? You can click Feedback at the lower right corner of the page. Click Not really and give us your questions and suggestions. Your feedback will let us know how to improve.

III. FAQ

What if the help articles cannot solve my problem?

Sorry if we cannot solve your problem. At the bottom of the article, you can click Feedback > Not really and give us your question or suggestion. We pay close attention to your feedback to promptly solve your queries. If you have an urgent question, please contact Customer Service.

How can I share an article if I find it useful?

You can copy the link to the article.

How many languages are supported, and how can I switch between them?

At the lower right corner of the page, you can click to switch between languages. Currently Feishu Help Center supports English and Chinese.

IV. Related

How to contact Customer Support?

Use bots in groups