I. Intro

Who can perform these steps: Primary administrators and administrators with permissions for corresponding features.

This article will help administrators quickly get started with the Feishu Admin Console and complete the organization's settings, such as completing Feishu Verification, editing the organization info, adding members, creating departments, adding administrators, configuring information protection, and managing the configuration of various features.

II. Steps

Complete Feishu Verification

Feishu Verification is a specialized service for verifying qualifications provided by Beijing Feishu Technology Co., Ltd. After completing Feishu Verification:

Members will see a Verified label next to the organization's name in scenarios such as cross-organization collaboration, invitations to join the organization, and so on. This helps members determine the organization's identity and reduces the possibility of malicious infringement.

Some features will unlock an extended quota.

Go to the Feishu Admin Console and click Settings > Organization Info > Verify. There are different ways of verification. For more information, see Feishu Verification.

Edit organization info

You can edit the organization's information, such as logo, name, domain name, industry, size, and contact person in the Feishu Admin Console at Settings > Organization Info > Organization Info. You can also view other organization information, such as the data residency location and organization ID. For more information, see Admin | Edit organization info.

Refine your organization

You can create departments and department groups as needed, and invite members to join specific departments, thereby refining the framework of your organization structure and making it convenient for future management.

Create departments and department groups

When creating a new department, you can choose whether to create a department group simultaneously and set the types of members who will join the group. When a member's workforce type changes, the member will automatically join or be removed from the corresponding department group.

In the Feishu Admin Console, go to Organization > Member and Department > Members and click Add to create a department and set its name, supervisor, and group name. For more information, see Admin | Create departments and department groups.

Invite members to join the organization

You can invite members to join the organization with multiple approaches, such as an invite code, organization link, invite QR code, email, phone number, batch import and others.

In the Feishu Admin Console, go to Organization > Member and Department > Members, and select Add Members, Batch Import/Export or Invite Member to add members. For more information, see Admin | Invite or add members to your organization.

If you have already created departments, you can also invite members to join a department.

Create administrator roles

Feishu administrators are divided into primary administrators and administrators. Primary administrators (including the organization founder) have all permissions in the Feishu Admin Console, while administrators have permissions to specified features. Primary administrators can create administrator roles, such as "HR Administrator" or "IT Administrator" and then assign members to those roles.

In the Feishu Admin Console, go to Settings > Administrator Permissions > Administrator Role and click Create Role, then select the permissions each role can manage. Administrators in the same role have the same permissions. For more information, see Admin | Add administrators and create administrator roles.

Refine the organization's security settings

To ensure the organization's information security and prevent members from leaking confidential information during communication and collaboration, you can set external communications permissions for members, encrypt files on mobile devices, display watermarks, and so on.

In the Feishu Admin Console, go to Security to configure various security settings. For example:

Set external communications permissions: Click Security > Member Permissions > External communications to turn on external communication permissions for specified departments, user groups, or members. For more information, see Admin | Managing members' external access permissions.

Enable mobile file encryption: Click Security > Terminal Security > Mobile file encryption to turn on this feature for specified departments, user groups, or members. For more information, see Admin | Activate file encryption for mobile devices.

Enable watermark protection: Click Security > Information Protection > Global watermark to turn on the watermark feature. For more information, see Admin | Turn on the global watermark.

Business Premium, Enterprise Pro and Enterprise Premium plans support watermarks based on organization structure, transparent watermarks, and customization of watermark content and styles. To upgrade your Feishu plan or for more information, contact Support or your Customer Success Manager.

Configure other features

Enable Feishu Mail service

Feishu Mail is a business email tool and service provided by Feishu, which is highly integrated with Messenger, Docs, and Calendar.

You can manage all domain names in one place, batch add, edit and delete public mailboxes or mailing lists, view email logs, and transfer emails of deleted members in the Feishu Admin Console. You can also configure several security settings to ensure email information security. For more information, see Mail management.

Install apps

The Feishu App Directory boasts a diverse array of apps across multiple categories, which you can install for your organization. You can explore the directory, and install and configure apps as needed. Installed apps will appear in Workplace of all members with access to the apps. For more information on app settings, see Admin | Install Workplace apps.

Create an all-staff calendar

You can create an all-staff calendar which all members subscribe to automatically. All-staff calendars are suitable for sharing event information with all members, such as holiday schedules and public lectures. Once you create an all-staff calendar in the Feishu Admin Console, it will automatically sync to members' personal calendars. For more information, see Admin | Create and manage all-staff calendars.

Create help desks

Feishu Help Desk is a smart bot assistant for your organization's members, combining three major capabilities: Notifications, AI Q&A, and smart tickets. Functional departments such as IT and HR as well as business departments such as Sales and Operations can all use help desks to communicate with members and efficiently answer questions. You can also share help desks with external organizations such as suppliers, agents, and partners to serve as external Q&A platforms. For more information, see Get started with Help Desk.

Manage meeting rooms

Feishu Rooms is a comprehensive solution for audio and video meetings and meeting room management. It integrates online meetings, monitor cast, meeting check-ins, admin console, touch screen controls, and more.

You can manage meeting room settings, meeting resources, statistics and analytics of meeting room usage in the Feishu Admin Console. For more information, see Getting started with Feishu Rooms for administrators.

III. Related

New Admins

Feishu Academy