If your company firewall forbids UDP and TCP port communication, which impacts the usage of Feishu Meetings, you have two solutions to this problem:
- 1.Configure a whitelist on the egress firewall. For details, see Which domains and IP addresses need to be whitelisted for Feishu?
- 2.If you use a proxy, configure the following three items:
- a.Signaling proxy service:
- i.Configure the service in Feishu. For details, see
- b.Media proxy service:
- i.Configure the media proxy through Feishu Admin, as shown in the figure below.
Note: In upcoming Feishu versions, you can add PC client proxy configuration on the Feishu Suite page.
Check your company’s firewall configuration.