In the previous step, you have invited members to join the organization. Now you can understand the administrator role and permissions, and start efficient management.

Only administrators have the permission to enter the Feishu Admin Console, modify organization information, organization structure, configure various permissions, and so on. 

Different types of administrators have different permissions. For example, the primary administrator has all management permissions except for disbanding the organization, while the Help Desk administrator only has the management permissions of the Help Desk admin console.

Administrator types

The types of administrators include the organization founder, primary administrator, and administrator, and the permissions of each type are as follows:

Administrator type
Permission description
Founder
 
By default, the owner of the organization is also the first primary administrator, with full administrative permissions in the Feishu Admin Console.
Only the founder can disband the organization.
The founder can transfer the "founder" role to others.
Primary administrator
 
Has all the administrative permissions in the Feishu Admin Console (except for disbanding the organization).
Can add or remove primary administrators or other administrator roles.
Can assign permissions to administrator roles.
Note: To protect information security, it is recommended to keep the number of primary administrators between 2 and 4.
Administrator
 
Has the permissions of the administrator role they belong to. For example, the Help Desk administrator has all the permissions of the Feishu Help Desk backend.
Can create sub-roles under their administrator role and assign their own permissions to the sub-roles.

Administrator roles

As the primary administrator, you can create administrator roles, assign selected Feishu Admin Console permissions to each role, and add administrators to each role.

According to the needs of your organization, you can flexibly create administrator roles and assign permissions to them. For more information, see Admin | Add administrators and create administrator roles.

To facilitate your first batch of administrator roles, here's an example:

Assignable permissions

Primary administrators or administrators with Administrator permissions can access the Feishu Admin Console to view assignable permissions and modify settings. For more details, see Admin | Add administrators and create administrator roles.

FAQs