I. Intro
Who can perform these steps: Primary administrators or administrators with "Video Meeting" permission.
As an administrator, you can go to the Feishu Admin Console to view statistics about video meetings for a specified time period. The statistics include:
- Video meetings: Statistics related to meetings, such as the total number of meetings, total meeting time, and total number of participants.
- Video meeting AI: Statistics related to AI notes, such as the number of AI-summarized meetings and Minutes with AI notes, and AI notes users.
II. Steps
Open the Feishu Admin Console, and click Reports in the left navigation bar > Feature Usage > Video Meetings.
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View meeting data overview
You can find dashboards for both meetings and meeting AI usage on the Overview page.
Video meetings overview
The Meetings tab on the Overview page provides the following overview data of meetings in your organization:
- Average daily usage data
- Select the time period to filter the overview of video meetings usage data within that time range, including the total and average number of meetings per day, total and average meeting time per day, and total and average number of participants per day.
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- Usage data
- Usage data is divided into four categories, all of which can be exported:
- Top 10 users: Click the dropdown box to select Number of meetings or Number of meeting minutes. You can view the top 10 users who participated in the most number of meetings or logged the most meeting time during the selected time period, and click Export to download the complete data.
- Top 10 locations: Shows the 10 locations with the most participants during the selected time period. You can click Export to download the complete data.
- Daily usage: Click the dropdown box to select Number of meetings, Attendance or Number of meeting minutes to view the daily trends within the selected time range.
- Monthly usage: Click the dropdown box to select Number of meetings, Attendance or Number of meeting minutes to view the monthly trends within the selected time range.
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- Device data
- Device data is divided into two categories, both of which can be exported:
- Meeting device types: Shows the distribution of device types used by meeting participants.
- Meeting device operating systems: Shows the distribution of device operating systems used by meeting participants. Click the dropdown menu to select an operating system to view the proportions of different versions of that operating system.
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- Service data
- Service data is divided into two categories, both of which can be exported:
- Client satisfaction: You can view the daily satisfaction rate based on the number of reviews given after meetings. Satisfaction = Number of positive reviews/(Number of positive reviews + Number of negative reviews) × 100%.
- Client feedback: Shows the number and types of negative reviews given during meetings.
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Meeting AI usage overview
Go to the AI tab to view the usage data of AI notes.
- Average daily usage data
- Select the time period to filter the overview of AI notes usage data within that time range, including the following:
- AI-summarized meetings: The total and daily average number of meetings where AI summary is turned on and the summary is not empty.
- AI-summarized meeting ratio: The percentage of meetings where AI summary is turned on and the summary is not empty.
- Audio/video Minutes with AI notes: The total and daily average number of Minutes with AI notes generated by uploading audio and video files or recording. Minutes generated in meetings are excluded.
- AI notes users: The total and daily average number of users of AI notes in both meetings and Minutes (such as uploading audio and video files or recording).
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- Usage data
- Usage data within the time range specified in the Average daily usage data section is divided into four categories, all of which can be downloaded by clicking Export above the charts:
- Top 10 users: Top 10 users who have used AI notes the most.
- In-meeting AI summary usage trends: Daily count of AI-summarized meetings.
- Monthly usage: Monthly count of AI notes used in both meetings and Minutes. You can click the drop-down list to redefine its time range.
- Audio/video Minutes AI notes usage trends: Daily count of AI notes used in Minutes.
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View data reports
Go to the Data Report page for the trends and details of meetings and meeting AI.
Video meeting reports
On the Meetings tab, select a time period and department to view the corresponding meeting trends and details, which can be exported.
- Trend overview: Displays the daily number of meetings, meeting time, and number of participants in a line chart.
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- Details: Displays the daily number of meetings, meeting time, and number of participants in a table.
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Video Meeting AI reports
On the AI tab, s, On the Meetings tab, select a time period and department to view the corresponding reports of how the department utilizes the meeting AI feature.
- Trend overview: Displays the number of AI-summarized meetings, the ratio of AI-summarized meetings, the number of Minutes with AI notes, and the number of AI notes users in line charts.
- You can click Export, select a format, and click Confirm to download the report.
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- Details: Displays the daily details of the data shown in the Trend overview section.
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III. FAQs