AI Assistant
Help Center AI Assistant is now available
Got questions about Feishu? Use our AI chat to find the answers.
00:00
Click and hold to drag
Got It
Try Now
Use the Subscriptions block

Use the Subscriptions block

4 min read
I. Intro
🔖
Who can perform these steps: Primary administrators, administrators with Workplace permissions, or administrators with both Custom Workplace and Subscriptions permissions.
Feishu Subscriptions allows you to display content on the customized workplace homepage using blocks. You can manually control the content displayed by pinning important items or not recommending certain content. This can help increase exposure of content created in Subscriptions. To learn how to select official blocks, see Checklist for building a Custom Workplace.
Note: Blocks are a feature within Custom Workplace. Confirm Custom Workplace is available on your Feishu plan before following the steps in this article.
II. Steps
  1. Configure the Subscriptions block
After creating a custom workplace, go to Workplace Builder and choose from the following five Subscriptions block sizes:
250px|700px|reset
250px|700px|reset
250px|700px|reset
250px|700px|reset
250px|700px|reset
Container A: 900 px–1920 px
Container B: 820 px–1300 px
Container C: 530 px–853 px
Width of block C: Width of block D = 2:1
Container D: 256 px–431 px
Container E: 398 px–642 px
  1. General settings
After selecting the block size, go to General to configure the block, including the border radius, height, and titles.
Note: It is recommended that the block height be set to 400 px or higher. Items may not display properly if the block height is less than 400 px.
250px|700px|reset
3. Content settings
Click Content > Block Settings to enter the block's settings page.
250px|700px|reset
Select the display mode
The system allows you to select different widget display modes. All content that has been shared within the organization is already included in the system's recommended range. You can manually control the content displayed by pinning important items or not recommending certain content
Display mode
Priority
System recommended and pinned
Priority will be given to content manually pinned at the top. If there are fewer than 8 pinned entries, recommended entries will be displayed after pinned entries. Entries that are set as not recommended will be removed.
Only system recommended
Only workplace recommended entries are displayed and manually pinned entries are removed.
Only pinned
Only entries that have been pinned will be displayed. If there are fewer than 8 pinned entries, no additional entries will be displayed.
Note:
  • If you choose System recommendations and pinned content or System recommendations only, the Workplace will automatically recommend content, and the content recommended by Workplace will be updated daily. The content recommendation range excludes any content that has been manually set as pinned or unrecommended, and includes the remaining sent content.
  • Workplace does not recommend message-type content, and it also does not support displaying message-type content in the widgets.
250px|700px|reset
Pin entries
If the display mode is set to System recommendations and pinned content or Pinned content only, administrators can pin entries, which will be displayed first for users. Administrators can pin articles from Subscriptions accounts and the organization's recommended articles.
  • Pin an entry: On the Block settings page, click Add an item on the right, and find the item you want to pin. Click Pin on the right, set the duration and display cover (you can re-upload covers), confirm the scope, and click Confirm.
  • Modify pin settings: Click Edit on the right side of the pinned entry.
  • Unpin: Click Unpin on the right side of the pinned entry.
Click Post at the bottom of page to apply changes.
250px|700px|reset
Note:
  • Pinned entries are arranged in reverse chronological order (the last pinned entry will be at the top). The list order is also the display order in the workplace. You can adjust the order through drag and drop.
  • You can pin up to 8 entries. When this limit is exceeded, only the first 8 entries will be pinned.
  • If the pinned content reaches the set expiration time, its status will revert from the pinned state back to its initial state, meaning it will be included in the workplace's default recommendation range.
Set entries as not recommended
If the display mode is set to System recommendations and pinned content or System recommendations only, you can select content from Subscriptions accounts and previously pushed articles in the organization that you want to exclude from recommendations. Setting content as not recommended will automatically remove it from the workplace's recommendation range.
  • Add unrecommended content: Click Excluded content > Add an item. Select the content you don't wish to recommend.
  • Restoring content: Click Recover next to the unrecommended content. The content will be included in the workplace's default recommendation range
250px|700px|reset
III. FAQs
Why can't I configure the displayed content in the block as a Workplace administrator?
To set the content of the block, you'll need additional management permissions for the Subscriptions app.
To add Subscriptions app permissions, a primary administrator or administrator with relevant app permissions can enter the Feishu Admin Console and go to Settings > Administrator Permissions > Create Role. In Select permissions, they must select App Management, and on the Set management scope page they need to select Subscriptions in Application. After configuring the role, you'll have management permissions for the Subscriptions app.
Why is there no content displayed in the Subscriptions block?
It is likely due to one of the following reasons. Please check these one by one in the following order:
  1. Check the height setting of the Subscriptions block: When the block height is less than 400px, the content may not be displayed normally.
  1. Check the visibility range of the Subscriptions content settings: Users can only see the Subscriptions content that is visible to them. The user needs to be within the range of the recipients of the Subscriptions article to see its content in the custom workplace.
  1. Check the content type: The Subscriptions block does not support the display of message-type content.
  1. Check the title of the articles: If the title of a Subscriptions article contains a prohibited word, then this article may be filtered out and not displayed.
  1. Check the publication time of the article: Articles published on the same day cannot be displayed immediately in the block. The article contents will enter the recommended list the next day.
Written by: Feishu Help Center
Updated on 2024/10/11
Was this content helpful?

默认标题

Yes
Not really
Thank you for your feedback!
Need more help? Please contact Support.
0
rangeDom
rangeDom
rangeDom