I. Intro
Who can perform these steps: Primary administrators, administrators with Workplace permissions, or administrators with both Custom Workplace and Subscriptions permissions.
Feishu Subscriptions allows you to display content on the customized workplace homepage using blocks. You can manually control the content displayed by pinning important items or not recommending certain content. This can help increase exposure of content created in Subscriptions. To learn how to select official blocks, see Checklist for building a Custom Workplace.
Note: Blocks are a feature within Custom Workplace. Confirm Custom Workplace is available on your Feishu plan before following the steps in this article.
II. Steps
- Configure the Subscriptions block
After creating a custom workplace, go to Workplace Builder and choose from the following five Subscriptions block sizes:
- General settings
After selecting the block size, go to General to configure the block, including the border radius, height, and titles.
Note: It is recommended that the block height be set to 400 px or higher. Items may not display properly if the block height is less than 400 px.
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3. Content settings
Click Content > Block Settings to enter the block's settings page.
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Select the display mode
The system allows you to select different widget display modes. All content that has been shared within the organization is already included in the system's recommended range. You can manually control the content displayed by pinning important items or not recommending certain content
Note:
- If you choose System recommendations and pinned content or System recommendations only, the Workplace will automatically recommend content, and the content recommended by Workplace will be updated daily. The content recommendation range excludes any content that has been manually set as pinned or unrecommended, and includes the remaining sent content.
- Workplace does not recommend message-type content, and it also does not support displaying message-type content in the widgets.
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Pin entries
If the display mode is set to System recommendations and pinned content or Pinned content only, administrators can pin entries, which will be displayed first for users. Administrators can pin articles from Subscriptions accounts and the organization's recommended articles.
- Pin an entry: On the Block settings page, click Add an item on the right, and find the item you want to pin. Click Pin on the right, set the duration and display cover (you can re-upload covers), confirm the scope, and click Confirm.
- Modify pin settings: Click Edit on the right side of the pinned entry.
- Unpin: Click Unpin on the right side of the pinned entry.
Click Post at the bottom of page to apply changes.
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Note:
- Pinned entries are arranged in reverse chronological order (the last pinned entry will be at the top). The list order is also the display order in the workplace. You can adjust the order through drag and drop.
- You can pin up to 8 entries. When this limit is exceeded, only the first 8 entries will be pinned.
- If the pinned content reaches the set expiration time, its status will revert from the pinned state back to its initial state, meaning it will be included in the workplace's default recommendation range.
Set entries as not recommended
If the display mode is set to System recommendations and pinned content or System recommendations only, you can select content from Subscriptions accounts and previously pushed articles in the organization that you want to exclude from recommendations. Setting content as not recommended will automatically remove it from the workplace's recommendation range.
- Add unrecommended content: Click Excluded content > Add an item. Select the content you don't wish to recommend.
- Restoring content: Click Recover next to the unrecommended content. The content will be included in the workplace's default recommendation range
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III. FAQs