2023.10

Set up an outbound email gateway

An outbound email gateway is a type of mail server that filters and verifies all outgoing emails from the organization to ensure compliance with relevant standards and criteria. Its role is to check the security and compliance of the email content, as well as support advanced features such as IP address rotation, IP reputation management, and limitations on the number of emails that can be sent through remote servers.

To learn more, visit Set up an outbound email gateway.

Set up an inbound email gateway

An inbound email gateway is a mail server that filters and handles incoming emails before they reach the recipient. It helps to detect and prevent spam, phishing emails, email viruses and more. It also scans for harmful attachments and performs other security checks

To learn more, visit Set up an inbound email gateway.

2022.12

Prevent spoofing and phishing

Administrators can set anti-phishing and spoofing policies to protect members of the organization.

To learn more, please visit Admin | Prevent spoofing and phishing

2022.11

Configure DKIM email authentication

DKIM (DomainKeys Identified Mail) is a form of email authentication, alongside SPF (Sender Policy Framework) and DMARC (Domain-based Message Authentication, Reporting and Conformance). Enabling DKIM lessens the likelihood of domain spoofing and your emails being labeled as junk.

To learn more, visit Admin | Configure DKIM email authentication

2022.07

Turn auto-forward on or off

You can use the Feishu Admin console to enable the auto-forward feature for select members or public mailboxes. Once the auto-forward feature is enabled, the selected members can forward new emails or certain types of email to other mailboxes.

To learn more, visit Configure auto-forwarding as an administrator

2022.06

Spam quarantine area

Emails that have triggered a data protection rule or are considered spam will be moved to the quarantine area. Administrators can then review the emails.

To learn more, please visit Feishu Mail quarantine area.

2022.02

Batch import and export mailing lists

Administrators can batch import, export, and edit mailing lists. They can also use a template to perform batch import.

To learn more, please visit Batch import, export, and edit mailing lists.

2021.12

Mail data reports

Primary administrators can view email usage reports. These reports show the total emails sent and received per day, internal and external emails sent, internal and external emails received, and other data. In addition, you can view and export data for specific departments.

To learn more, please visit View member email usage in reports.

2021.11

Send emails using mailing list addresses

Administrators can allow specific users to send emails via mailing lists.

To learn more, please visit Send emails using mailing list addresses.

2021.10

Recall and restore emails

Administrators can help members recall Feishu Mail they have already sent or restore deleted emails.

To learn more, please visit Manage email data.

2021.09

Select redirection in data protection rules

To protect your organization's data against malicious emails, administrators can define and apply data protection rules to incoming and outgoing emails.

To learn more, please visit Set data protection rules for emails.

Batch import and export public mailboxes

Administrators can batch import and export public mailboxes on the Feishu Admin console.

To learn more, please visit Batch import and export public mailboxes.

2021.08

Delete a public mailbox

Administrators can delete a public mailbox and transfer all the emails therein to another member or public mailbox.

To learn more, please visit Delete a public mailbox.

Create aliases for public mailboxes and mailing lists

Administrators can add aliases for public mailboxes and mailing lists. Administrators can also change the main address of a public mailbox or mailing list.

To learn more, please visit Create aliases for public mailboxes and mailing lists.

2021.05

Transfer emails of terminated members

Administrators can transfer the emails of terminated members to other active members or to a public mailbox, and release the email address.

To learn more, please visit Transfer emails of terminated members.

Restrict outgoing emails

Administrators can add members and public mailboxes to the restricted list. Email addresses in the restricted list can't send emails to external recipients.

To learn more, please visit Restrict outgoing emails.

2021.03

Batch export email migration details

Administrators can export migration details and view the migration progress of all members.

Use Allowlist in Feishu Mail

Allowlist blocks spam and enhances cybersecurity for your organization by letting your team members receive emails only from selected domains and email addresses.

To learn more, please visit Use Allowlist in Feishu Mail.

Set company footers

Administrators can set the company footer for emails sent to external parties. Administrators can also apply the footer to internal communications for emails that are sent within the company. Members cannot see the footer content whilst writing an email, and they cannot edit the footer content.

To learn more, please visit Set company footers.

2021.02

Remind members to migrate email

Administrators can send reminders to members who have not started email migration.

Public mailbox SMTP service

Through the public mailbox SMTP service, administrators can use Feishu Public Mailbox to send and receive emails in some external business systems (such as JIRA).

To learn more, please visit Use public mailbox to send and receive emails.